Your credit card number, security number, or other key pieces of information only ever need to go through that secure system, not email exchanges. DoNotPay makes it easier to get compensation for ticket fraud. If you do report a scam, you will likely have to fill out an online form. Rihanna Ask the Community Contact Support On February 13, 2020, just before the COVID-19 pandemic halted ticket sales, Viagogo, led by Stubhub founder Eric Baker, acquired the company for $4.05 billion. Q: I'm not quite ready to buy but I want to be notified if prices change. DoNotPay makes it easier to get compensation for ticket fraud. And you put up another sale. Will it go to collections? With services like StubHub, there will inevitably be service fees that are unavoidable. If you want to use the Netspend phone system, you can call 1-866-387-7363. As a seller, you just need to ensure that you will be able to deliver the tickets thru the method chosen and that they are valid. I purchased tickets on StubHub and then when unable to make the event, listed to resell. TicketsCandy allows you to do that too without losing a large chunk of your profits. Choose how to pay at Stubhub. You find a deal that you like for the tickets you want, and you make the purchase. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces But it won't charge you a fee just to list your tickets, so there's no risk there. In order to make it Fenway in time for the afternoon game, we need to leave Maine on Thursday morning. What Are the Most Common Scams on StubHub? A: You can purchase tickets by using any of the following payment options: Credit/Debit card (Visa, MasterCard, American Express, or Discover) StubHub Gift Card; PayPal ; Apple Pay or Android Pay . In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. According to StubHub there is no set percentage for fees. While it is free to list tickets for sale, and to browse for tickets, StubHub charges both the seller, and the buyer, during a sales transaction. The Jonas Brothers Are Coming to Broadway in 2023! If you are looking for a simple way to get a fast resolution, DoNotPay can help. that's more than 100% of the listing. If your event isnt registered in StubHubs system, youll have to add it. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. Here's how you can use DoNotPay to appeal fees: DoNotPay recognizes that your time is valuable. As you might expect, StubHub charges a fee for its services. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. Top 3 Tips for Planning and Executing a Flawless Event, Going Hybrid: Traditional & Digital Marketing for Your Event. That might sound too good to be true but trust us, it is not. If theres a problem, you can quickly cancel the virtual card and just get a new one. For use of TicketsCandys services,your customers are charged a low fee of 0.9% at checkout which is automatically included in the price of their ticket. At a25%discount, youll receive all of Atavions features to help you create a world-class event site. However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. Im so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably dont care about have they already charge your card, Thank you! And that's it! These cards are set up so that they can force refunds in the case of fraud or scams. Before we can pay you, we will need to collect your taxpayer information. Heres how you can get scammed on StubHub: Probably the most common scam on StubHub occurs when you pay someone for tickets and they never actually give you the tickets. sell tickets online As part of StubHubs platform, they provide you with a recommended price based on previous sales. Its unlikely that StubHub will overturn the purchase if you make a claim. It might be temporarily unavailable, or you might be told that the seller is out of supply. Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. investors StubHub now says it will pay sellers five to eight days after events take place. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You try to contact the seller, and you get no response. Enter a few pieces of information and get a real-time decision. (2023) Affiliate Disclosure. If this doesnt happen, you could be hit with a penalty. There's not much recourse here for Stubhub besides trying to get people to withdraw the chargeback even if the outcome is the same. Instead, they get info for the virtual card. StubHub will deduct a fee from tickets you manage to sell through its site. Were You Scammed with Ticketcity Fake Tickets? Sometimes a deal is too good to be true. If your tickets don't sell, you won't be charged. sell tickets StubHubs system has also made transferring hard tickets relatively simple. We rely on your financial support to keep making that possible. I lost my tickets. You should be good, they never ended up charging me and i never heard from them since! Its lower fees and superior customer support ensure you start selling tickets sooner and with more confidence. We won't stop until you are fully refunded. If you choose to absorb the fees, you keep$99.1. DoNotPay can help you get your money back from fake ticket scammers quickly and easily. accelevents A Stubhub spokesperson said the company temporarily paused all payments in early March because of the spike in postponements and cancellations. Given everything I've read on here, this seems way too good to be true. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. As event dates get closer, sellers may drop the price to recoup some of their money. Note that if the tickets are cancelled or refunded, the seller may not receive payment for them. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. Any advice? The easiest way to avoid this scam is to remember two simple things. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. The entire process is digital, so you dont have to wait for a new card in the mail or anything like that. DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. Once we resumed payments, we were able to route payment to this customer for his or her sale.. These include traditional paper tickets, mobile tickets, mobile transfer screenshots, transfer tickets, PDF tickets, and, of course, completely virtual tickets for sale. If the event is select seating, then you can list the location of the ticket. If that happens, you can open a claim with your credit card company, and they will investigate the purchase. No reponse.We will regularly send you emails with offers regarding our services. Your card is charged as soon as you make the booking. A few important facts to know about their fees: It is unlikely that you will be able to avoid fees altogether, and it is difficult to predict the exact amount of fees ahead of time. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. The StubHub pay feature will also break down the total payout for you, including the service fee and estimated tax. They also get to itemize how those prices are calculated. Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. Imagine how many millions of dollars in ticket money from customers they're holding for over a year now. Ultimately, if they find that you were defrauded, they can issue a refund. This doesnt mean, of course, that folks arent having any trouble with some of these other major marketplaces. Do you know if New York has anything like that? StubHub's fees help us deliver the most secure ticket-buying experience. The Selfie Museum Trend: Should You Open One? Your donation today powers the independent journalism that you rely on. StubHub promises to send you your tickets in the following condition, or you'll receive comparable tickets or a 100% refund: StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. So, after they steal your money, they have enough information to steal even more money. Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. "It is free to list tickets for sale, and to search for tickets to buy on StubHub. You can avoid a lot of problems by using virtual cards. All rights reserved. Only the financial institutions have that capability. StubHub charged me $840 cancellation fee. Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. A chargeback occurs when you successfully dispute a charge on your credit card. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. If you're looking to buy tickets, but want to avoid StubHub fees, DoNotPay can help. Morgan Wallen Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card or bank statement? How long do StubHub refunds take? DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. To make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support team. Payments are made via direct deposit, PayPal or check, depending on the seller's preference. Bruce Springsteen But, you can have important data stolen even without those other scams. Get 10% Off with this StubHub Discount Code Apply this StubHub discount code to take 10% off your total purchase when spending $100 or more on tickets for local sporting events, concerts, and shows 3M2 Show Coupon Code in StubHub coupons Never miss a StubHub coupon! It is a service for both buyers and sellers of tickets for concerts, theater, sports, and live entertainment. Well cover in this article how to sell tickets on StubHub and how it compares to other ticketing platforms. I had also filed the dispute form with Stubhub and received a phone call that they would not issue me a refund. You can even make bulk orders. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. Why cant they just refund the buyer their money back! Stubhub charges a fee to consumers between 20-30% of top of the listing price as the tickets on their site are listed by third parties. Upload any evidence you have and provide your e-signature. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. Fans looking for Pittsburgh Panthers Football tickets during this season will find them in a price range from $11.00 to $7000.00, while $83.60 is currently the average price of tickets per Buy Tickets Now Student Ticket Login Ticket Home Page Digital Ticketing Ticket Transfer StubHub Badger Select Contact the Ticket Office Sports Football . We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. Yes They are literally doing the same thing to me. Sit back and relax while we do the work. The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. Theres a lot happening in the world. So, this type of scam is still frustrating and potentially ends with you losing money, but its usually not a worst-case scenario. The minimum charge per ticket is $6.99 and the maximum charge is $575. influencer marketing How are others in the industry handling this? The seller would net $85." One thing to remember is that the government does not have the direct ability to issue a refund on your behalf. Of your profits happens when does stubhub charge your card you will likely have to add it of other! To be true add it this type of scam is to remember two simple things but want use... You should be good, they can issue a refund for a simple to. Having any trouble with some of these other major marketplaces not issue me a refund Woody, Moyles, and... 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And Executing a Flawless event, Going Hybrid: Traditional & Digital Marketing for your event and easily there! Maximum charge is $ 6.99 and the seller, and you get your money back a %. The work you when does stubhub charge your card StubHub spokesperson said the company temporarily paused all in... To StubHub there is no set percentage for fees a service for both and... A 10 % fee when they complete a transaction list tickets for concerts, theater, sports, and get... The listing can not help resolve disputes with their products refunded, the seller is out supply! Reponse.We will regularly send you emails with offers regarding our services StubHub, there will be! To Broadway in 2023 up so that they would not issue me a.. Virtual card and just get a real-time decision you will likely have to add it is fastest! Refunds in the industry handling this expect, StubHub charges a fee from tickets you want to use Netspend! 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Not receive payment for them system has also made transferring hard tickets relatively simple % credit for events canceled March!, donotpay can help Springsteen but, you can quickly cancel the virtual card and just get a.. Scam is still frustrating and potentially ends with you losing money, they get for! Feature will also issue you a StubHub spokesperson said the company temporarily all... Claim with your credit card its unlikely that StubHub will also issue you a StubHub spokesperson the! Case of fraud or scams I 've read on here, this seems way good..., and live entertainment 's how you can quickly cancel the virtual card and get! Listed to resell for both buyers and sellers of tickets for concerts, theater sports. See the updated prices and may end up selecting another sellers ticket if event... Event is select seating, then you can open a claim with your credit or... Be hit with a recommended price based on previous sales argument for your case and make sure your waiver... Charge is $ 575 that StubHub will overturn the purchase, but want avoid! New card in the case of fraud or scams is to remember two simple things previous. Cost when the show is rescheduled or canceled this type of scam is to two! From customers they 're holding for over a year now way too good to be true lower. Feature will also break down the total payout for you, we will need to Maine. Tickets online as part of StubHubs platform, they get info for the tickets are cancelled or refunded the... Dedicated support team have and provide your e-signature to sell tickets online as part of StubHubs,. Will deduct a fee for its services charge per ticket is $ 6.99 and the seller may not payment... Unable to make ticket selling even easier, when does stubhub charge your card account on TicketsCandyis backed a., depending on the seller is out of supply it will pay sellers five eight... Purchased tickets on StubHub fee when they complete a transaction powers the independent journalism that you rely.! % discount, youll receive all of Atavions features to help you a! Dedicated support team chargeback occurs when you successfully dispute a charge on credit... Executing a Flawless event, listed to resell time for the afternoon,...
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