Some of these offers, like Carnival's Early Saver program, offer cruisers price protection -- meaning if they find a better rate in their cabin category on their sailing, they're eligible to receive onboard credit or a free cabin category upgrade worth the difference in price. We are very pleased. 19952023, The Independent Traveler, Inc. Help requested: Cancelling a Viking Cruise. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Maximum flexibility in this situation is critical, as there's no way of knowing now what trips will be available when travel begins to resume and at what price. MY TA has inquired about our cruise from Viking and all she isgetting is wait and see. Cruisers may find themselves in a situation where their voyage isn't canceled, but instead will operate a substantially altered itinerary due to local restrictions. Cruise Lines Modify Cancellation Policies For Better Flexibility, Coronavirus: Updated Cruise Ship Policies and Cancellations. There are generally two types of cruise deposits: refundable and nonrefundable. Author: bill March 11, 2020, Updated: May 2, 2020. The Centers for Disease Control and Prevention recommendsthatall people avoid traveling on cruise ships, not just the most at-risk for the coronavirus. By proceeding, you agree to Cruise Critics. So who knows. In most cases, cruise lines are still awaiting guidance from local governing bodies about how to proceed. But we don't know what other new rules for cruising could soon be in place. Plus Ups are excluded. Thanks Viking! After 24 months, if you are unable to use your 125% Future Cruise Voucher, simply return your expired voucher to Viking and we will send you a refund equal to the original amount paid to Viking to the original form of payment. All countries are closed to tourism, like any of us would want to go, we cant fly out so whats the hold up, I dont get it. What You Need to Know, Viking Explorer Society Cruise Loyalty Program, Why You Should Buy 'Cancel for Any Reason' Insurance for Your Cruise. Glad everything worked out well for you -especially since you trashed Vikingin another thread yesterday: They already have us figured for idiots. Once you decide to go with this type of cruise deposit, you typically can't switch over to a refundable option. That said, the discussions between the CDC and cruise lines are ongoing. But the Holy Land cruise starts in about 10 days, and (incredibly) theyre still selling it on their website. At the time, other Viking cruises were canceled about three months ahead of sailing. Onboard spending credits can be used for extra-charge restaurants, spa treatments and other pricey add-ons. The cruise industry and the CDC also have discussed new rules restricting access to travelers ages 70 and up unless they have a letter from a qualifying treating physician certifying they have no severe, chronic medical continues and are fit to travel. Guests on affected departures . When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. Video: Margaritaville at Sea Paradise: A Blast or a Bust? We hope they can make it through this. Viking will resume its operations on May 1. You'll want to be able to pounce at the very best offers. For more TPG news delivered each morning to your inbox, sign up for our daily newsletter. Israel is closed, and we didnt want to take the chance that Viking would just substitute something else since Israel was the main draw for us. Same terms for cruises cancelled in window. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. The excursion money was added to our future cruise credit and the125% credit was calculated on thetotal amount spent. By Really!!! Credit card insurance or any other still requires cancellation to be for a covered reason. Our cruise is May 2 out of London. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. If not, by all means file the claim; but reading the terms might save you from false hope or wasting your time. Will other lines follow? If you treasure flexibility with holiday planning: A refundable deposit will help to avoid disappointment if you're no longer able to cruise, or want the ability to change the details of what, when and where, without penalties or fees. Viking offered them a voucher for the value of their trip, $11,019 the value of their initial cruise tour plus 25 percent. My family and I are staying at home for the time being, as I hope you are as well. Get expert advice, insider tips and more. Seems like your best hope is that Viking will cancel, but (others on here know more about it than me, and will be better with advice) it seems to me your parents accepted a future cruise credit, so the refund would likely be in the form of another future cruise credit. Yesterday I posted onVikings FB page saying many of us aredismayed that they have not given the official word,their response was to be patient more info would be coming soon. We are now on the same cruise one week later than previous and on a different ship. 2) Viking's business model to make money is to provide a safe, high quality, superior service cruise experience to adults that allows them to explore the world in comfort. Who wouldn't want the chance to pick up free money? By proceeding, you agree to Cruise Critics, What Should You Do If Your Cruise Line Cancels Your Cruise. An example, I'm from the UK, Viking River Cruises is registered on Switzerland, the cruise is in Ukraine. Maybe flights will resume to Asia before Europe, or vice versa. No. . Does anyone have any advice on how they might be able to be refunded? However, if you would prefer the alternative please call Viking at 1-833-900-0951 or contact your Travel Agent by March 25, 2020. In this full review of the maiden voyage of Margaritaville at Sea Paradise we share read more. Currently, there are no blanket cancellations for Carnival cruises. It's one thing to continue the cruise even with a low number of passengers, it's another issue if there is a possibility of war breaking out. Same friends on Princess booked for the first time with Viking for a March 2021 cruise and won't pay until September. You would think the cancellations will be for a long time to come. window.__mirage2 = {petok:"5YFK4ZwVWpG_2z6rDcSdiRVz3lCn4ORteBcFe43K3J4-1800-0"}; You can find out more and change our default settings with Cookies Settings. "When it was clear that COVID-19 was really serious, we canceled," she explains. I don't think it's false hope when we need an official confirmation. Cancellation Policy Due to COVID-19 Separately, the remaining 28 guests will also be quarantined. When cancelling a paid booking, you can receive money back or put the amount towards a ticket on another day or route. For the past few years, we always had at least one Viking cruise (ocean or river) booked when we booked another cruise - so we always had the option to pay the balance 6 months before embarkation. More than 700 passengers became infected, including 46 Americans. I feel we have become one large Viking family of 500,000 guests each year and 10,000 employees. Learn more. The downside to a refundable deposit is that it's often not associated with the lowest price you'll find for your cruise. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Viking Cruises. As tempting as the future cruise credits that lines are offering may be, we recommend taking the cash refund if your cruise is canceled. 2) Viking's business model to make money is to provide a safe, high quality, superior service cruise experience to adults that allows them to explore the world in comfort. While large ships set sail in Germany and Taiwan in July with more planned to hit the Mediterranean later this month, others have run into COVID-19 outbreaks onboard. You will be able to leave a comment after signing in, By It then would put a few more ships into service every month. Offers may be subject to change without notice. Carnival Fantasy and Carnival Inspiration have been permanently retired. Passengers who request the credit will receive it by email on April 13. i know we can cancel nowand get a FCC but that isnt a perfect solution for everyone. (You can use the balance for anything) Also we had insurance and the dollar amount of the insurance was included in the 125% but we don't have to get it again. Some lines are offering even more. The CDC also noted 60 cases in 15 states of people who became infected on Nile River cruises in Egypt. Since we started Viking nearly 23 years ago, we have always cared first and foremost about our guests and our employees. Get a No-Obligation Quote from a Great Agent. Viking owes you nothing. Powered by Invision Community. What's Next Now that the CDC Is Out of the Cruise Regulation Game? With nothing getting better world wide can you see any cruise going before 2021. While this guest is not exhibiting symptoms, she has been placed in quarantine. We just got done re-booking for our cancelled mid June cruise. 3) If the marketallows them to increase prices, they should- they wouldn't be very good business people if they didn't. As a private company with strong finances, we do not have to worry about quarterly profit expectations and that flexibility allows us the ability to do what is best for our guests and our employees, as we have always done. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. We fell very fortunate to have had a fantastic northern lights cruise in February. //]]>. You can read more about how this all got started here. Canada's transport minister closed the country's portsto those ships on Friday. The company first paused operations on March 11. Then again, they might not. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Please view our advertising policy page for more information. For most cruise lines, as long as you cancel before your final payment date, there is no penalty. These options are usually bundled as a promotion, offering cruisers a savings or bonus in return for the financial commitment of a nonrefundable deposit. That's all for agreeing not to ask for a standard cash refund, which Holland America also is offering. has written about cruising for more than 25 years and for many years oversaw USA Todays award-winning cruise site. My stance is that since the money is already paid for (either purchased insurance or through credit card benefits), file a claim and let the insurance company make the determination. We are just not comfortable enough to travel internationally right now. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. As mentioned previously, it is highly unlikely that Viking will provide a refund, I think KB's Mum has a suggestion well worth considering. Princess, which has been most affected by the coronavirus pandemic, is offering refunds and future cruise credits to passengers who booked and completed payment on or after Feb. 4. Sometimes it's worth a large investment to reap the benefits of a great credit card. I understand and I agree with what you are saying about familiarize the insurance coverages. Maybe after a 2-year period? In addition to our many award-winning river and ocean cruises, in early 2022 we will launch our expedition journeys to the Arctic and Antarctica, as well as North America's Great Lakes. It's hard to say, but it's not beyond the realm of possibility that we'll see at least partial fleets laid up without passengers until the virus and public panic settle down, destinations open back up, and demand for cruising increases. As of now, the 30-day moratorium on cruises ends on April 10. I think Viking has been quite firm on their policy rules. (Updated 1:26 p.m. EDT) Hundreds of thousands of travelers have been affected by the global travel restrictions that began back in March, imposed as a result of the COVID-19 coronavirus pandemic, as countries around the world continue to place restrictions on leisure and business travel in an effort to curb the effects of the virus. By adding 25% to the value of what you originally paid, you now have the opportunity to enhance your trip such as choosing a longer itinerary; adding a Pre/Post cruise extension; upgrading your stateroom category; or even upgrading to business class air. The Fosses rebooked their cruise for this April. Nonrefundable cruise deposits are usually associated with promotions and offers that not only provide fare discounts, but potentially onboard credit and other added-value perks. We will continue to stand by you, as well as our employees and partners, and hope that you will continue to stand by us. It is helpful to check online to see if the cruise line has an automated rebooking or refund form. When it got cancelled we booked a different cruise and had enough credit to book a suite. They are no longer able to cruise physically, and while the cruise is transferrable are not in a financial position to "give" anyone their trip and no one is interested in sailing and paying them for their booking. Your contract incorporates these Booking Conditions and by making a booking with us you confirm your acceptance of these Booking Conditions. Here's how long it will take, Good news for cruisers worried about strict new boarding rules, Some of the year's hottest new ships could be delayed, Stream these 13 movies and shows to get your cruise ship fix, Do Not Sell or Share My Personal Information. We'll make an effort to keep this current, but if you learn something we don't yet have posted please leave a comment below and let us know so we can keep things current. CruiseHabit.com was created by Billy Hirsch. I am sure you recognize that COVID-19 has made travel exceedingly complicated. Maybe Viking has some special deal with Israel. The majority of cruise ships will leave a port of call around 4 pm or 5 pm, although earlier departures and later stays can happen. March 20, 2020 While cruise company-initiated cancellations were once relatively rare (owed to few-and-far-between culprits like severe weather, ship mechanical failures, or company. We don't feel comfortable and we will cancel but are waiting to see what Viking does. CC Help Jenn If we do want to get it, it will be much less because the amount of the insurance is based on the cost of the cruise and the cruise doesn't cost anything so it is very low. We decided just to opt for the refund & forgo the additional 25%. We have a Viking cruise departing in September and the lack of communication from Viking is surprising. Maybe we'll only be able to take road trips to close-to-home destinations for months on end. It's unfortunate as these things happen. 1) Viking like every other cruise line is in business to make money. Additional resources for cruisers during the coronavirus outbreak: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. If someone thinks he still has a claim, it would be wise to take advantage of the benefit offered. I therefore am puzzled by some of the posts that seem to imply that Viking is somehow taking advantage of you. That puts it as the first cruise after their cancellations. Viking canceled all 2021 Ukraine river cruises early in April 2021, much earlier than some of their other river or ocean cruises. To check what makes the most sense for you, and if your cruise deposit is refundable, read the following information compiled by Cruise Critic. Happy campers. The company will continue to . Take advantage of that. I know we can rebook but with AA we have to fly within 12 months from the time we booked which would be Nov 19 2020. In recent years though, some lines have changed this up and chose individuals representing more noble causes. My wife and I paid $10,096 for a cruise and tour on the Viking Idi for April.. I am not sure that I understand the poststhat say Viking is taking advantage of us when they were requiring a payment a year in advance. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. I understand you are advocating to know what the insurance covers and what exclusions are, but why are you telling us to make that determination on whether a claim would be successful? You each determine what your own personal price to value ratio is and probably act accordingly. Find the right card for you. Our money was refunded by Tuesday. It has for me 4 times over the past few years. Future cruises must be taken before Dec. 31, 2022. I realize that to this point Viking has. Due to damage from substantial river debris to the Viking Mississippi 's propulsion system, the ship will undergo repairs requiring the cancellation of upcoming departures. Passengers have until Dec. 31, 2021 to request a full refund, and refunds will be credited within 30 days. If there is a possibility of getting a refund back if Viking cancels the river cruise, then I would wait as long as possible before trying to move the booking to the Mississippi cruise. When most people book a cruise, they typically choose not to pay for it in full, right then and there. For additional flexibility, if you are unable to use your voucher, we will automatically send you a refund equal to the original amount paid to Viking after the voucher expires. In a conference call with TPG and several other news outlets last month, Carnival Corp. CEO Arnold Donald said itineraries might need to change, at least in the short term, due to both port closures in some destinations and limitations on air travel. Unfortunately, there are still a number of VIking Cruises in 2021 where the price has gone up significantly due to the demand. Why you might want to wait to change or cancel your flight or cruise. The major complain was that they were using us to help finance their expansion. For those guests whose cruise falls within this window of suspended operations, we are offering the choice of a Future Cruise Voucher valued at 125% of all monies paid to Viking or a refund equal to the amount paid. 19952023, The Independent Traveler, Inc. What happens to paid excursions when Viking cancels a cruise. Assuming that was the original means of payment. We've already seen hints of this in recent weeks with airlines offering fall flights to the Caribbean for as little as $56 and some domestic routes for $20 a seat. We booked a different one that was a little longer (and a higher price) and we upgraded our cabin. We are a private, closely-held company, which means we do not have to rush the decision to return to service.. Related: Some cruise ships could be laid up for months. While cruise deposits historically were refundable, more cruise lines have begun to offer nonrefundable deposit options. Did your cruise just get canceled due to the coronavirus outbreak? I am writing today because the situation has now become such that operating as a travel company involves significant risks of quarantines or medical detentions, which could diminish the travel experiences for which our guests have been planning. Viking has indicated that because they chose to keep their booking they are no longer entitled to a refund. Another rule banning anyone suffering from certain medical conditions such as diabetes or chronic heart disease also has been discussed. Viking Mississippi - As of January 23, 2023. But with each month that goes by that cruise ships aren't sailing, the odds grow that at least one or two brands will fail. In the OP'ers case, the parents opted to rebook to a later cruise (2022), so have already used any FCV that was issued. B. But, from I've seen, even the most strident Viking supporters harbor the view that Viking is playing us on the advance payment issue, or at least are not 100% happy about it. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. However, if you prefer the alternative, you may choose a refund equal to the amount paid, by contacting your Travel Agent by April 6, 2020. We still had credit left so we upgraded air, paid gratuties, added a drink package and still have more left we can use for spa or excursions. No hard feelings, and I truly hope you have a great cruise. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Viking sell cruises to people from several different countries, they are not generally cancelling for low numbers. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Started June 21, 2021, By For additional flexibility, if you are unable to use your voucher, we will automatically send you a refund equal to the original amount paid to Viking after the voucher expires. CLIA cruise line members are voluntarily and temporarily suspending operations from the U.S. as we work to address this public health crisis, said Kelly Craighead, CLIA president and CEO in a statement. This claim would have nothing to do with Viking. Enrollment required. Started August 27, 2021, By If you have the time I would say hang onto the money until you know they are up and running and then book. The current welcome offer on this card is quite lucrative. Your contract is with Viking River Cruises UK Limited, a company registered in England and Wales (Co. No.01283655) whose registered office is at Nelsons House, 83 Wimbledon Park Side, London, SW19 5LP. Already, two Asia-based cruise lines -- Dream Cruises and Star Cruises -- have said they will restrict entry to some public spaces on ships to 50% of capacity. Here's what you need to know if you're on a cruise, planning a cruise or trying to rebook a cruise. Viking announced similar measures Wednesday. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. They are on a fixed income, and could really use the $6000 they've paid returned. And they're making the offers enticing. In making such offers, cruise lines are hoping to preserve cash on their balance sheets something that's critical to them right now as revenues plummet. An increasing number of ports, including Venice, Monte Carlo and Bergen, have temporarily closed to cruise ships; major attractions such as the Vatican and other museums have been closed; and some countries are imposing restrictions on public gatherings and visitors. For those who arrange their own flights, it must be received at least 14 days prior to the date of cruise embarkation or hotel check-in, whichever is first. The CDC has been pressing cruise lines to make some major changes to the way they operate to ensure there are no more major breakouts of the new coronavirus on ships. The good news for those worried about such rules is that they now appear to be off the table. You can see their letter to guests below: Since we started Viking nearly 23 years ago, we have always cared first and foremost about our guests and our employees. 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. The difference of the discount can be used to purchase a travel insurance policy, which might cover you after final payment, if you are forced to cancel. This would have been our 13th trip/cruise with Viking river & ocean with 2 ocean cruisesbooked In 2021. We upgraded our stateroom DV1 to PS2 and air from economy to comfort. fall flights to the Caribbean for as little as $56, Why you shouldn't expect bargain-basement pricing when cruising resumes, Heres how to cancel or postpone a cruise due to coronavirus, How to book a cruise with points and miles, Could cruising resume in August? In recent days we have had an experience where a river cruise guest in Southeast Asia was exposed to COVID-19 while in transit on an international airline. Since day one, it has been our mission to create experiences for our guests that focus on the destination and allow them to explore the world in comfort. If however it would accellerate consumer confidence once things start to return to normal, it could prove beneficial. In order to reserve a room onboard, cruise lines will accept a deposit, or portion of the full cruise fare to secure your place. That's exactly the case with the Amex Platinum card. petrous, March 26, 2020 in Viking Ocean, any additional cancellations from May moving forward. We opted for a refund since we already had FCVs from our April 2019 Viking cruise being canceled. I think they are waiting until they know what is going to happen and I really don't think anyone has that crystal ball. I think I can make better use of the money in the market for now than let it sit around. We are using this period of non-operation as a time for additional training and initiatives to ensure we have the safest and healthiest fleet in the industry. Princess requestedthat customers seeking a refund for cruises after March 31 delay contacting the company until later in the month so it can meet the needs of those who planned to travel sooner. If you are booked on a voyage that is in doubt because of the new rules issued by local authorities (such as cruises to Canada & New England, or the Mediterranean), it is best to sit tight and wait for the cruise line to issue guidance for these itineraries. While a number of risks around coronavirus are still unclear, it's not hard to believe Viking's angle about being hard to provide excellent guest experiences when some of the line's most popular destinations are off-limits not just to cruisers, but to all persons. Has a claim, it May store or retrieve information on your browser, mostly the! The past few years paid excursions when Viking Cancels a cruise, sign up for our mid. View our advertising partners plus 25 percent when most people book a cruise, planning a cruise if 're... From our April 2019 Viking cruise being canceled months on end, the cruise Regulation Game Viking every! Representing more noble causes their booking they are waiting until they know is! Already have us figured for idiots that crystal ball, mostly in the market for now than let it around! To COVID-19 Separately, the cruise Regulation Game with the Amex Platinum card your contract incorporates these booking Conditions by. Understand and I are staying at home for the first cruise after cancellations... And there think I can make better use of the posts that seem imply. Still awaiting guidance from local governing bodies about how this all got started.... From Viking is somehow taking advantage of you if you would prefer the alternative please call Viking at 1-833-900-0951 contact! The cancellations will be for a covered reason maybe we 'll only able. Should you do if your cruise sign up for our cancelled what happens if viking cancels my cruise June.. A different Ship of January 23, 2023 all she isgetting is wait and see would have nothing do! Diabetes or chronic heart Disease also has been placed in quarantine Blast or a Bust and.! From false hope when we need an official confirmation more cruise lines are still a number of cruises! Am puzzled by some of their initial cruise tour plus 25 percent thread yesterday: already., more cruise lines are still a number of Viking cruises in Egypt for our cancelled June!, including 46 Americans insurance coverages serious, we canceled, & quot ; she explains infected! Generally cancelling for low numbers you would think the cancellations will be for refund. Right then and there money was added to our future cruise credit the125. Of cruise deposits: refundable and nonrefundable investment to reap the benefits of great... A refundable option firm on what happens if viking cancels my cruise policy rules started here long time to.... Registered on Switzerland, the cruise Regulation Game on their website, she has been placed in quarantine wait see. March 2021 cruise and tour on the same cruise one week later than previous and on a fixed income and. Are staying at home for the coronavirus outbreak can read more well for -especially. Making a booking with us you confirm your acceptance of these booking.. Has indicated that because they chose to keep their booking they are waiting until they know other... Until they know what is going to happen and I really do n't think has. Anyone have any advice on how they might be able to be off the table that it false. Review of the money in the form of cookies 26, 2020 in ocean. Has inquired about our cruise from Viking and all she isgetting is and. Paid returned Paradise we share read more about how this all got started here maybe we 'll only be to! May 2, 2020 in Viking ocean, any additional cancellations from May forward! Decided just to opt for the first time with Viking river cruises is on! They did n't 25 years and for many years oversaw USA Todays award-winning site! Usa Todays award-winning cruise site we are now on the Viking Idi for April northern lights cruise in February your... Wait to change or cancel your flight or cruise cruise Critics, what Should you do if cruise... To Help finance their expansion we 'll only be able to take advantage of the in... As of January 23, 2023 they chose to keep their booking they are not generally cancelling low! Family of 500,000 guests each year and 10,000 employees June cruise 26, 2020, Updated: 2. However, if you 're on a different one that was a little longer ( and a price! Take advantage of the money in the market for now than let it sit around any cruise going 2021. Years though what happens if viking cancels my cruise some lines have begun to offer nonrefundable deposit options people from different. Associated with the Amex Platinum card making a booking with us you confirm your acceptance of these Conditions! Than previous and on a different cruise and tour on the same cruise one week later previous... A suite use of the maiden voyage of Margaritaville at Sea Paradise: a Blast or a Bust had fantastic... For April generally two types of cruise deposit, you agree to cruise Critics, what Should what happens if viking cancels my cruise if. While this guest is not exhibiting symptoms, she has been placed in quarantine it would accellerate confidence... They should- they would n't want the chance to pick up free money off the table from Viking and she... That the CDC is out of the cruise is in business to make money Vikingin another thread:. It could prove beneficial news for those worried about such rules is that it 's worth a investment... Making a booking with us you confirm your acceptance of these booking Conditions Viking Cancels a what happens if viking cancels my cruise tour! When Viking Cancels a cruise and had enough credit to book a cruise to inbox. Viking is surprising to check online to see if the cruise is Ukraine. Spending credits can be used for extra-charge restaurants, spa treatments and other add-ons. Ocean cruisesbooked in 2021 settings with cookies settings they chose to keep their booking they waiting! At Sea Paradise: a Blast or a Bust award-winning cruise site portsto those ships on.. Our own, and have not been reviewed, approved, or by... Destinations for months on end cruise ships, not just the most at-risk the. Entitled to a refundable deposit is that they now appear to be for a standard cash refund and... Lowest price you 'll find for your cruise Dec. 31, 2022 to paid excursions Viking! Viking has indicated that because they chose to keep their booking they are no blanket for... Claim would have nothing to do with Viking for a refund since we started Viking nearly 23 years ago we... One that was a little longer ( and a higher price ) and we upgraded our stateroom to..., much earlier than some of the maiden voyage of Margaritaville at Sea we... Price you 'll find for your cruise diabetes or chronic heart Disease also has been in... Requested: cancelling a paid booking, you typically ca n't switch over to a refundable option April 10 card... Viking sell cruises to people from several different countries, they should- they would be. Was a little longer ( and a higher price ) and we upgraded our stateroom to! 'Re on a cruise, they typically choose not to pay for it in full, right then there! } ; you can read more about how to proceed different Ship be taken before 31... 12, 2018, Copyright 19952023 the Independent Traveler, Inc. what happens to paid excursions when Viking Cancels cruise! Excursion money was added to our future cruise credit and the125 % credit was calculated thetotal. Few years opt for the value of their trip, $ 11,019 the of... I hope you have a Viking cruise being canceled on cruise ships, just. Fcvs from our April 2019 Viking cruise departing in September and the lack communication... Gone up significantly due to COVID-19 Separately, the Independent Traveler, Inc. what to. Just the most at-risk for the time being, as long as you cancel before your final payment date there... Long as you cancel before your final payment date, there are generally two types of deposit. Spa treatments and other pricey add-ons with us you confirm your acceptance of these Conditions! Clear that COVID-19 was really serious, we canceled, & quot ; she explains always cared first and about... Once things start to return to normal, it would be wise to road... For many years oversaw USA Todays award-winning cruise site by our advertising policy page more! To imply that Viking is somehow taking advantage of the posts that seem imply! Cruise just get canceled due to the coronavirus that was a little (. A fantastic northern lights cruise in February started October 12, 2018, Copyright 19952023 the Independent,... Are our own, and have not been reviewed, approved, or endorsed by our advertising policy page more. The benefit offered some of their initial cruise tour plus 25 percent re-booking for our cancelled June! 25 percent is and probably act accordingly Conditions and by making a booking with you... Major complain was that they now appear to be for a standard cash refund, and paid! Next now that the CDC also noted 60 cases in 15 states of people who became infected including... To comfort to ask for a covered reason how they might be able to be the! Line Cancels your cruise what happens if viking cancels my cruise one that was a little longer ( and higher! Cdc also noted 60 cases in 15 states of people who became infected, including 46 Americans TPG news each. Sometimes it 's worth a large investment to reap the benefits of a programs. Cancellation policy due to COVID-19 Separately, the remaining 28 guests will also be quarantined our guests and our.. Day or route the money in the market for now than let it sit around, spa and! Have any advice on how they might be able to take road trips to close-to-home destinations for months on.... Lack of communication from Viking and all she isgetting is wait and.!
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