document.write(new Date().getFullYear()); There was a mix up with our club and it was fixed but not without a bit of a wait. Three of my cousins and I went there for her birthday. Parties of 10 or more are considered Banquet Parties. Well definitely dine here again when in the area and highly recommend you checking it out. That really should be addressed. Google users awarded this place 4.1. candy store is cool too but extremely small and not a lot to see there. Gorgeous eatery.. great atmosphere.. wonderful staff; they were very attentive and polite David was our waiter and he gave great recommendations for entree selections. Are you sure you want to delete this question? The server came back to see if everything was okay. Overall I would say save your SugarFactory visit for Maimi New York or Las Vegasnot Mississippi!!! American's favorite eatery and confectionary shop, Sugar Factory American Brasserie, brings its whimsical "candy land" appeal to more than 20 locations worldwide. Note: your question will be posted publicly on the Questions & Answers page. Located just off the gaming floor at Hard Rock Hotel & Casino Biloxi, Sugar Factorys 5,500-square-foot confectionary will feature the signature floor-to-ceiling candy wall with more than 500 types of candy including a selection of novelty and bulk candy like the world-famous Couture Pops. The drinks were the BOMB! Our drinks didnt come until about 30 seconds before our food arrived which took about 20 minutes. It was once a really nice place, but now it has tanked in terms of environment and quality. Many people point out that waiters serve perfectly cooked shrimp pasta, chicken tenders and chicken salads here. I could literally reach out and touch the people at the next table. Again, we were the only customers in the restaurant! $$ Burgers, Candy Store Hours: Open 24 hours Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi (228) 207-3243 Menu Order Online Reserve Ratings Google 4.1 Facebook 3 Foursquare 6.7 Opentable 4.3 It was my daughters 17th birthday and she and her friends were so excited to go. We'll be back for that. We had a great visit! Save my name, email, and website in this browser for the next time I comment. Full-Time. Sugar Factory American Brasserie - Biloxi is rated 3.6 stars by 1331 OpenTable diners. Managers Nicole and Kiara were awesome and addressed issues. The service was terrible, waitress would disappear, it took an hour to get our food. 60 photos. I decided to take my family to Sugar for my daughter's 14th birthday this month. The atmosphere was awesome and our waitress Mia did an awesome job!!! Hours: The meat had no seasoning taste and some sliders only had a drop of sauce. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. Lee las reseas y reserva ahora. All Rights Reserved. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. alcohol-infused smoking candy goblets like the Watermelon Patch featuring Pitbulls Voli 305 Vodka and sour watermelon gummies, and the Lollipop Passion made with melon, coconut and pineapple, topped with lollipops and candy necklaces. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. American. Home . more, Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards, Table Service, Reservations. Sugar Factory American Brasserie - Biloxi, restaurante Informal de comida Americana. I asked about a Valentine milkshake and was told it couldnt be made until 11am. Food was not very good. Saturday: 11am-10:30pm. Chicken for the chicken and waffles. Food sucks, We stopped for lunch and there were only two other tables of customers. Well definitely be back after I deliver my baby. One night, I stopped at the bar for an alcoholic root beer float. HIGHLY recommend.More, Went for breakfast took 15 minutes for server to even come by (restaurant wasn't a .25 full) took almost an hour to be served after ordering had to reject the Eggs Benedict, the Hollandaise tasted like rotten eggs will never give them another shotNot recommended.More, 4 of us had dinner, drinks & dessert. They do not allow conservatives or black people to eat here. The food is just very mediocre for the price. The drinks r great but food is not. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 877-877-6256 ( Reservations) 228-374-7625 ( Front Desk) Service is also just OK. Reservations and large-group bookings are available by calling 228-207-3243 or through OpenTable.com. Lynzi was our friendly server. The bartender/server was great too. I have always wanted to try the Rainbow Sliders. They were out of that. We went for breakfast each day we were there. calamari was over breaded, and over cooked, rubbery. The third time I told them to just bring a box and would take it to someone who may eat it. sorry to say. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceaeras, Baby Showers & more. After about 20 min a spot at the bar opened up. It was crowded. Hotels near Hard Rock Hotel & Casino Biloxi, Hotels near Casino at Harrah's Gulf Coast, Hotels near New Palace Casino Point Cadet, Hotels near (MOB) Mobile Municipal Airport, Hotels near (GPT) Biloxi Regional Airport, Restaurants for Special Occasions in Biloxi. We ended up paying almost $500 and spent the evening in the drugstore.More, Stopped in and had a club sandwich and Sugar Daddy Milkshake. My milkshake came out looking amazing. Also, we didnt get any ducks. Restaurants near Sugar Factory Biloxi in Biloxi. We drove 2 hours for daughters 16th birthday they were out of everything could not even do the drinks they are known for. The casino allows smoking so not super fun to walk through but overall great experience. The burgers were cold and over-cooked. It's a cool atmosphere, we got to see someone have a bday party, and that was a blast. Mary Mahoney's Old French House Restaurant in Biloxi, Mississippi specializes in serving a broad selection . Hard Rock Hotel & Casino Biloxi 777 Beach Blvd Biloxi, Mississippi 39530 United States. We went for my daughters birthday. you can contact our Events Department at [email protected] or call (228) 207-3243. Otherwise, the food was definitely not what we expected especially with pricing. What a complete waste of our morning. Needs a makeover. No complaints with the food. HIGHLY recommend.More, Went for breakfast took 15 minutes for server to even come by (restaurant wasn't a .25 full) took almost an hour to be served after ordering had to reject the Eggs Benedict, the Hollandaise tasted like rotten eggs will never give them another shotNot recommended.More, 4 of us had dinner, drinks & dessert. Club itself after correction was good. The Sugar Factory is rated accordingly in the following categories by Tripadvisor travelers: Are the prices at this restaurant mid-range / moderate? If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. Most guests say that the hostess is attentive at Sugar Factory Biloxi. The newest eatery will also feature a private dining area for special events and large parties, seating up to 24 guests. Special menu. Menu added by the restaurant owner December 24, 2020 The restaurant information including the Sugar Factory Biloxi menu items and prices may have been modified since the last website update. It was my son 16th birthday and we had a blast our waitress was amazing and our food omg . It was crowded. Was told it was a 2hr wait. A waste of $26. The food was mediocre at best. Then would not let us have just vanilla ice cream with the birthday bowel that was offered so they didnt get to do the special birthday song for her. nothing!!! There were no apologies, nothing taken off our bill for my breakfast, Jawbreakers. Sugar Factory Biloxi will be located at the Hard Rock Hotel & Casino Biloxi at 777 Beach Boulevard, Biloxi, MS 39530. Would definitely go back! But I also know those milkshakes are an art and Im assuming they are time consuming but not 45 minutes. It was litty! There were no apologies, nothing taken off our bill for my breakfast, There are some things I would work on one is a hostess to stay in the front of the store to greet people. The dining room, lined with red leather banquettes, crystal chandeliers and antique brass accents, will seat 120 guests. They ask you to leave. The drinks were the BOMB! Once again, we were the ONLY PEOPLE THERE! Only a few tables were seated. I love this colorful yet elegant atmosphere!!! Shame on them. The chicken tasted like straight pepper. Milkshake had an entire piece of cheesecake and 2 suckers as garnish. It seems like the staff had multiple jobs (all over the place). Options are limited and the food was not good. Delicious. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! Home; Restaurant; Mexican; Fast food; American; Italian; Bar; Contact Us; Sugar Factory Biloxi. The Groupon made it much more affordable too. I told her that I couldnt eat the eggs! Not only did we wait FOREVER to get seated AFTER having a reservation, once we were finally seated, we were told that there was a 10 oclock drink cutoff because of COVID. OpenTable is part of Booking Holdings, the world leader in online travel and related services. Sugar Factory's menu features signature over-the-top items such as monster burgers, specialty pizzas, savory crepes and salads. A family of 5,my son and I ordered the traditional breakfast, we both asked for over easy eggs. Click to order online. Twenty minutes later, the server shows up with my eggs, which I refused because now I have cold grits, and cold sausage! Sugar Factory American Brasserie - Biloxi. World-renowned celebrities such as Kendall and Kylie Jenner, Drake, Jennifer Lopez, Kim Kardashian, Kourtney Kardashian, Pitbull, Flo Rida, Nick Cannon, Scott Disick and Sofia Richie, Jonathan Cheban aka Foodgod, Britney Spears, Bella Thorn, and Mel B are all fans of Sugar Factory American Brasserie. We ended up paying almost $500 and spent the evening in the drugstore. My son asked if we might have some salt and pepper, and I asked for my eggs to be replaced. Pure enjoyment. Again, we were the only customers in the restaurant! Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! The Hype is just that, hype. The special aspects of the menu we specifically went for were all sold out. 1 1. Legendary desserts will top the menu with the famous King Kong Sundae, serving up to 12 people with 24 scoops of ice cream topped with sprinkles, gummy bears, caramel sauce, fudge sauce and giant pops. Club itself after correction was good. It was decentbut a lot of the candies got frozen from the dry ice and were not easy to eat. server, Kristina, did an excellent job of taking care of us. Open now : 12:00 AM - 11:59 PM. 777 Beach Blvd, Biloxi, MS 39530-4300 + Add phone number Website Menu. You will be responsible for providing customers with a memorable dining experience. Served food on Styrofoam plates. She took them away to bring new eggs. When youre ready to book your event, head over to our Parties Page and fill out our Party Inquiry Form. Parties of 10 or more are considered Banquet Parties. If you would like to discuss your experience further, please email us directly at [email protected], Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, Mississippi, USA. our Private Event Coordinator: (844) 281-8700, Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine, Vanilla ice cream blended with vanilla sauce served in a chocolate mug with skittles and drizzled with red blue green and yellow ganache topped with whipped cream Pop Rocks cotton candy a candy necklace and rainbow sprinkles, Vanilla ice cream blended with Nutella and banana chunks topped with a chocolate dipped banana whipped cream unicorn lollipop candy necklace served in a chocolate covered mug with rainbow sprinkles, Our classic sliders served on colorful buns with American cheese pickles crispy onions and our signature sauce Accompanied by a complimentary duck to take home, Crispy chicken served with classic ranch sauce, Homemade macaroni and cheese breaded and deep fried served with creamy marinara basil sauce, Street quesadillas, Oaxaca cheese guacamole, and pico de gallo, Tossed in buffalo sauce, topped with green onions, celery sticks served with ranch dressing, Housemade Italian meatballs baked and simmered in marinara sauce topped with shaved Parmesan and toasted breadcrumbs, Melted mozzarella and Parmesan cheese served with warm tortilla chips, Delicately battered shrimp served with marinara sauce, Three angus sliders, pickles and melted American cheese on a toasted brioche roll topped with Sugar Factory's special sauce, Our classic sliders served on colorful buns with American cheese, pickles, crispy onions, and our signature sauce. One man was the waiter, bartender and everything in between. My grandchildren only drank a little of the milk shakes. It was also very empty. The cheese wasn't even melted. One night, I stopped at the bar for an alcoholic root beer float. We didn't even finish our meal because 4 of us became seriously ill. With only one bathroom. Are you sure you want to delete this answer? calamari was over breaded, and over cooked, rubbery. Is there a cost for parking if not staying at the Hard Rock Caf? I sat there and watched my family finish their meal, I kept my toast and grits, and she was to just replace the eggs. I told her that I couldnt eat the eggs! RestaurantJump Menu. Benefits: dental, life insurance, medical, vision, Job Description. They advertise Gelato so we went into the candy counter area to get some. We also had a fun drink called the Watermelon Sugar Goblet. This was an absolutely horrible experience. It's bright and lively and loads of fun. my son and I ordered the traditional breakfast, we both asked for over easy eggs. At this time we highly . The candy side was also almost completely bare with no selection of candy I've seen at other locations. Only sat at bar for late night drinks. Enjoy good sundaes, strawberry cheesecakes and doughnuts that are served at this confectionary restaurant. Copyright 2021 Sugar Factory. We are open 7 days a week!! The food is expensive of course but its an experience. Food was pricey, Drinks were not very tasteful. What a complete waste of our morning.More, Stopped in one night for a club sandwich and vanilla shake. I actuallyreally disliked the chinese chicken salad. But I also know those milkshakes are an art and Im assuming they are time consuming but not 45 minutes. Its definitely gone down since last visit. The hamburgers are yum too. like they just rolled in black pepper before they cooked it. Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi You definitely need to try this place - if just for the ambiance!More, This is the version of our website addressed to speakers of English in India. They seem under staffed. We motioned for the server to come back. Sugar Factory Orlando features delectable dinner selections. Well definitely dine here again when in the area and highly recommend you checking it out.More. We went for breakfast each day we were there. We had an awesome waiter - can't remember his name, I'msorry to say. This was close to the hard rock casino so it was awesome seeing all the outfits celebrities wore, pics, and signed albums. Cathedral of the Nativity of the Blessed Virgin Mary. Traditional breakfast, Jawbreakers this place 4.1. candy store is cool too but small. Had an awesome waiter - CA n't remember his name, email, and website this. 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