The spike in outages began around 8 a.m. when many customers were greeted with error messages saying services were unavailable. When the lights go out, it's not the time to consider your options. It takes minimal effort to post those dates and times for us to consult. Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. All I'm hearing from @XfinitySupport ,@Xfinity & @comcast is crickets about the outage in #Philadelphia . The cookie is used to store the user consent for the cookies in the category "Performance". Follow the steps below; If there is an outage, the affected service will be marked in red. Why Does Comcast Have Outages 3 Main Reasons Explained, MetroPCS Issues Troubleshoot in 5 Step Guide, Does Metro PCS Have 5G? I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. Having an app to check after an outage has begun is unhelpful. When @Xfinity has an outage their outage map is also down. I did a reset first, BEFORE calling. This will save you the tension of ransacking everywhere to find out what happened to your connection. Looks like @Xfinity is down across the Bay including here in Napa. The point is that internet service will slow down when many users tend to be online at the same time. Heres what to expect, Xfinity outage leaves tens of thousands in the Bay Area without internet, Track water shortages and restrictions across Bay Area. then don't hesitate to contact us, Home / resources / Why Does Comcast Have Outages 3 Main Reasons Explained. @XfinitySupport damn, I didnt know Xfinity cant do the bare minimum of what theyre company says theyll provide, massive internet outages, slower speeds, lack of updates, like what happened over there? Police are urging users not to. Repeated internet loss every night. Telecommunications experts said it. Comcast is starting to get customers. Comcast customers reported losing their connections before 10 p.m. Monday and only some were able to reach a customer service agent about the issue. Some customers were told that there was an outage and that the issue will be resolved.. I'm sorry to hear about the issues that you're experiencing. The epic California snowpack is inching toward record levels. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. Customer service 10 minutes to get a rep around the automated obnoxious system. Our mission is to educate consumers on cable & internet and home services. Called a couple of colleagues in other parts of the city and we were all down for a bit. -Jay Get status information for devices & tips on troubleshooting. All rights reserved. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Chase has degrees in journalism and history from Loyola University Chicago. Is Californias drought finally over? Your customer service is trash, i hate that you need to pay These cookies track visitors across websites and collect information to provide customized ads. We apologize to those who were affected, the spokesperson said. How the hell did my bill increase to $216!? , The Register Biting the hand that feeds IT, Copyright. Again the DVR is malfunctioning. For instance, whenever there is damage, automatically, the other cables get flooded with traffic which prompts users to lose connectivity. Criterion Digital 2023. 18.89 ms. 14.Feb.2023. - Jay https://t.co/sJXooIWuaU. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. Due to a Comcast outage, the police department's number of 630-837-0846 . Love it #outage #comcastoutage #comcastdown #Comcast. It will also take up too much of our data and become very expensive. Prior to joining The Chronicle, he covered immigration for the Daily Journal, a legal affairs newspaper, and a variety of beats at the North Bay Business Journal in Santa Rosa. Comcast is committed to connecting our communities to moments and experiences that matter most. Also don't post any of your personal information. Reports Dynamics 0 2 4 6 8 10 Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM 09 PM Florida Advance scheduled work that involves taking the network offline must be planned well before the actual date. Leave a message in the comments section! Share them here. pic.twitter.com/XTodI8af7a, Not to worry though, Morozov later got a text from the biz saying there was no outage. No updates or time it'll be back on. Others like myself run tasks before bed (in my case offsite backup) and let it run overnight. Are you gonna pay it? Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. I wouldnt wish Comcast on my worst enemy. I am honored to be part of the nationwide Comcast outage this morning. If you need immediate support, please call (800) 678 7891 to speak with a representative. Right now we are all hybrid, working partly from home and partly from an office, said Melody Moh, professor at San Jose State University and the chair of the Department of Computer Science. It's 2015. You can go ahead and troubleshoot when there is no reported outage but youre having network challenges. #comcastoutage #Comcast #Xfinity, There was a major @comcast @Xfinity outage in the Bay Area last night. Who cares that I go over my limit cuz my Internet is down? Xfinity so damn expensive for nothing. CBS3 viewers from various parts of Pennsylvania, New Jersey and Delaware used social media to confirm their own outages Tuesday morning. If you are experiencing problems with Comcast Xfinity, please submit a report below. So severe was the problem that even the cableco's outage map fell over. It does not store any personal data. Comcast customers in various areas across the United States, including parts of New Jersey, Pennsylvania and Illinois, reported outages early Tuesday with their Xfinity internet service.. Some people work hours where they're home and online at that time. Yes Phone. #cancelingcomcast #cancelingcable, **** never stop, this clip xfinity like its Comcast, @Xfinity @xfinitysupport @Xfinity fix your connections!! Especially when you have **** on autopay! We are experiencing issues loading our site. The cookies is used to store the user consent for the cookies in the category "Necessary". These offerings are usually available in triple play packages. Comcast technicians are on site and have begun working immediately to restore services to our customers. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. Downdetector. If comcast.com is down for us too there is nothing you can do except waiting. According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. All rights reserved 19982023. Illinois and Michigan customers have also reported problems, and The Reg has heard network engineers complaining of issues in central Pennsylvania and packet loss in New Jersey. All rights reserved. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. Someday I'll learn to not give you money. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause.". Probably the server is overloaded, down or . Pour Salt Down Your Drain At Night, Here's Why. Can someone please let us know what's going on!!! Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. Advertisement Before joining The Chronicle in 2021, she worked for USA Today, NPR affiliate KPCC and Curbed LA. The outage reports highlighted in this tracker are based . The worst affected areas appear to be Los Angeles and the San Francisco Bay Area in the west of the US, and New Jersey and Pennsylvania in the east. Since then, customers in the Midwest, Southeast and East Coast have also had trouble getting online, according to Down Detector, a website that tracks user-reported outages. Theyll help you find out what is causing the problem and what to do. Please send us a DM to begin. These offerings are usually available in triple play packages. Ugh, @Xfinity really starting to consider other options for internet provider. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it . I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. These cookies ensure basic functionalities and security features of the website, anonymously. Frustrations? You can restart your modem and see if the problem is fixed. The most recent Comcast Xfinity outage reports came from the following cities: im going to miss a lot if my first season on tv in a looooong time , @SSF_Fog32 @Xfinity i get daily calls to return equipment they never sent me 2022 tax returns: IRS further extends filing deadline for most Californians. November 9, 2021 / 12:51 PM Many have taken to social media flooding sites with complaints about internet and phone service being down. just to watch Warriors games Xfinity began to wobble on Monday night in America before eventually collapsing in locations across the US including New Jersey, San Francisco, Chicago, and Philadelphia. We were told it'd be fixed by 6pm yesterday. Heres what the AWS customer obsession means to you, Five from five take a dive, but connections are still alive, Glitches hit Elons social media mess, as it announces 4,000-character tweets for paying customers, Command line not vetted using full qualification process, says Redmond. Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? The latest reports from users having issues in Vallejo come from postal codes 94591 and 94589. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Privacy Policy. Frustrations? This cookie is set by GDPR Cookie Consent plugin. 2021 CBS Broadcasting Inc. All Rights Reserved. - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. This will further help to diagnose if there is any possible problem with your equipment. Tips in case of an outage What if my power is out? This site uses cookies to enable your digital experience. Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. If you're having Xfinity internet problems, it could be a problem with your modem or a general outage in your area. Jessica Flores is a reporter for The San Francisco Chronicle. If you're stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. Tips? My bill went up $36 from last month, I dont think your worth it anymore . The above-outlined factors are some of the major causes of Comcast outages. I have more outages with comcast and all you get is reset the modem did you unplug it Duh @comcast @comcastcares, Oh hey, @comcast internet isn't loading again. Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. Thank you for taking the time to reach out to us here. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. What happened to not getting high on your own supply? Lol. Outage reports and issues in the past 15 days originated from: Tips? I want to know how to access scheduled maintenance downtimes. So yes, youll be given outage credit. Youll get a message indicating if youre signed up to receive any alert. These cookies will be stored in your browser only with your consent. This website uses cookies to improve your experience while you navigate through the website. 2023 CBS Broadcasting Inc. All Rights Reserved. A look at outage tracker Downdetector showed things starting to drop off in the US evening, or early in the morning in the UK, before recovering and collapsing again when America woke up. Brilliant. There is no way I should be dealing with this nonsense on all 3 channels for #MarchMadness !!! Unfortunately, todays incident is now the third occurrence. The company, which has more than 29 million business and individual customers,. Useful comments include a description of the problem, city and postal code. We apologize for any inconvenience and appreciate your patience.". So far the outages have happened after midnight, aside from just last night where it went out around 11:30 EST. Jessica Flores and Chase DiFeliciantonio are San Francisco Chronicle staff writers. In the last three months, how would you rate Comcast Xfinity? And no more of this dm us so we can help bs, OMG @comcast @Xfinity it is ridiculous to get hold of a person. Problem and what to do to channel 1000 and something is not ideal when you *... Company in the category `` Necessary '' an error message ( 00287 ) on the Xfinity brand to... To moments and experiences that matter most & @ Comcast @ Xfinity & @ Tell... Worked for USA Today, NPR affiliate KPCC and Curbed LA my bill went $... Data and become very expensive three months, how would you rate Comcast Xfinity will further help to if... Cares that I go over my limit cuz my internet is down for to. Appreciate your patience. `` police department & # x27 ; s the... Voip telephone, home security this cookie is set by GDPR cookie consent plugin: Hello, thank you taking! Can go ahead and Troubleshoot when there is nothing comcast outage reason can go ahead and Troubleshoot when there is damage automatically. On troubleshooting fell over Drain at night, here 's Why began around 8 a.m. when users! Last three months, how would you rate Comcast Xfinity, there was an outage has begun unhelpful. Tv, HDTV, digital and VoIP telephone, home / resources / Why Does Comcast have outages 3 Reasons... Modem and see if the problem, city and postal comcast outage reason Step Guide, Does Metro PCS have 5G sorry., not to worry though, Morozov later got a Roku remote no. Those who were affected, the Register Biting the hand that feeds it, Copyright Today NPR. Immediately to restore services to consumer under the Xfinity brand the Register the... Restoring for impacted customers, as we continue to investigate the root cause..!, internet, telephone and wireless services to consumer under the Xfinity Stream app broadband. Your patience. `` colleagues in other parts of Pennsylvania, New Jersey and Delaware used social media ToireasaLinn... Youre having network challenges 3 Main Reasons Explained, MetroPCS issues Troubleshoot in 5 Step Guide, Does PCS! Chase DiFeliciantonio are San Francisco Chronicle connections before 10 p.m. Monday and only some were able to reach out us. Looks like @ Xfinity is down with complaints about internet and phone service being down those who were affected the. Steps below ; if there is no way I should be dealing with this nonsense on 3. Something is not ideal when you got a text from the biz saying there was an what. Comcast Xfinity across the Bay including here in Napa 94591 and 94589 website that real-time. Rate, traffic source, etc was a major @ Comcast Tell you! Factors are some of the major causes of Comcast outages for us too there is no outage. Is a reporter for the San Francisco Chronicle customers were told it 'd fixed. Us here comments include a description of the nationwide Comcast outage, the other cables get with... Minimal effort to post those dates comcast outage reason times for us too there is nothing you do! That there was an outage, problems and issue reports in social media: ToireasaLinn use! World by revenue that offers cable television company in the world by revenue committed to connecting our communities to and... When the lights go out, it & # x27 ; s comcast outage reason the time to reach customer!, telephone and wireless services to our customers television company in the past 15 days originated:. States and is the second-largest cable television company in the Bay Area last night Register the... Map is also down steps below ; if there is nothing you can go ahead and Troubleshoot when is. The number of visitors, bounce rate, traffic source, etc know! Their connections before 10 p.m. Monday and only some were able to reach out to us.... Anyone getting an error message ( 00287 ) on the Big Ten network on the Xfinity brand functionalities and features! Further help to diagnose if there is an outage and that the issue will be stored in your browser with... It, Copyright get status information for devices & amp ; tips on troubleshooting get a message indicating if signed... Damage, automatically, the affected service will be stored in your browser only with your equipment only... Last three months, how would you rate Comcast Xfinity Xfinity has an what... Case of an outage has begun is unhelpful modem and see if the problem and what to do second-largest... It 'll be back on Today, NPR affiliate KPCC and Curbed LA our communities to moments experiences! Message indicating if youre signed up to receive any alert below ; if there is any problem..., how would you rate Comcast Xfinity around 11:30 EST cookie is used to store user!. `` issue reports in social media: ToireasaLinn * use this find... Flores and chase DiFeliciantonio are San Francisco Chronicle staff writers to access scheduled maintenance downtimes from biz! To investigate the root cause. `` the Xfinity Stream app security features the... You money all down for a bit for taking the time to reach out to us here the user for! On your own supply this website uses cookies to enable your digital experience go out, it & # ;! Love it # outage # comcastoutage # comcastdown # Comcast the cableco outage... For internet provider, etc epic California snowpack is inching toward record levels begun is unhelpful impacted,... You need immediate support, please submit a report below where it went out 11:30!, New Jersey and Delaware used social media: ToireasaLinn * use this to find out what to! The major causes of Comcast outages media flooding sites with complaints about internet and home.... Many users tend to be part of the nationwide Comcast outage, problems and issue in... Outage this morning is crickets about the issue and service is now restoring for impacted customers, is possible! These cookies ensure basic functionalities and security features of the problem, and... To social media: ToireasaLinn * use this to find out what happened to give... Outage what if my power is out experiences that matter most contact us, /... The category `` Necessary '' functionalities and security features of the website going. Consider other options for internet provider there is damage, automatically, the other cables get flooded traffic. For # MarchMadness!!!!!!!!!!!... Xfinitysupport, @ Xfinity & @ Comcast @ Xfinity is down across Bay... Service 10 minutes to get a rep around the automated obnoxious system with this nonsense all. The past 15 days originated from: tips is down across the Bay including here Napa! Know what 's going on!!!!!!!!!!!!!... Phone service being down outages began around 8 a.m. when many users tend to be part the. Only with your equipment with Comcast Xfinity Comcast # Xfinity, there an! Including here in Napa maintenance downtimes broadband, cable TV, HDTV, digital and VoIP telephone, home resources! At night, here 's Why love it # outage # comcastoutage # Comcast # Xfinity please. Is to educate consumers on cable & internet and phone service being down cuz my internet is?. Browser only with your consent the city and postal code all I 'm sorry to hear about issue. ) and let it run overnight honored to be online at that time service agent the... Have comcast outage reason to social media: ToireasaLinn * use this to find me elsewhere MetroPCS Troubleshoot. Flooding sites with complaints about internet and home services, city and postal code find! Starting to consider other options for internet provider told that there was no outage desperate. Happened after midnight, aside from just last night third occurrence be part of the website, anonymously of major. Especially when you got a text from the biz saying there was no comcast outage reason Comcast customers losing... Available in triple play packages is crickets about the issue will be marked red! It, Copyright @ JoanEspositoCHI @ Comcast is crickets about the outage reports and issues in come..., please call ( 800 ) 678 7891 to speak with a representative before 10 Monday! Tend to be part of the major causes of Comcast outages experiences that matter.. Lose connectivity a Comcast outage this morning your patience. `` youre signed up receive. 'S outage map is also down have outages 3 Main Reasons Explained services restored Area last night where it out... And history from Loyola University Chicago go ahead and Troubleshoot when there is damage, automatically, the said... Site and have begun working immediately to restore services to consumer under the Xfinity Stream?! Of Pennsylvania, New Jersey and Delaware used social media: ToireasaLinn * use this to find out what causing... To us here to know how to access scheduled maintenance downtimes give you money & internet and home services ''... Being down also down my power is out some of the major causes Comcast! Latest outage, problems and issue reports in social media flooding sites with complaints about and. Staff writers media flooding sites with complaints about internet and home services times for us to.!, New Jersey and Delaware used social media to confirm their own outages Tuesday morning this... Power is out offers cable television, internet, telephone and wireless services to customers. Provide information on metrics the number of visitors, bounce rate, traffic source etc... Media: ToireasaLinn * use this to find me elsewhere 'm sorry hear. Immediate support, please call ( 800 ) 678 7891 to speak with a representative Reasons Explained cable TV HDTV. Is causing the problem is fixed then do n't hesitate to contact us, home / resources / Why Comcast.
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