Flexible Travel FAQ Countries around the world are cautiously trying to find the best approach in reopening their borders and lifting travel restrictions. WE ARE ACTING ONLY AS For changes/cancelations/refunds of Hotel reservation, All CheapOair hotel reservation booking fees are non-refundable. Qualifying Purchases can be made online on the Sites for the applicable brand that offers ClubMiles membership. Passengers embarking upon a journey involving an ultimate destination or a stop in a country other than the country of departure are advised that the provisions of treaties known as the Montreal Convention and the Warsaw Convention may be applicable to their entire journey including the portion entirely within the countries of departure and destination. Points you earn upon making a Qualifying Purchase cannot be redeemed for that purchase and can only be redeemed for a subsequent Qualifying Purchase. Our standard service fees are $35 per person one-way/roundtrip for economy class tickets. are registered trademarks. For example, if you use a CheapOair Credit Card account to make an Eligible Purchase on the OneTravel website, you will earn points on your CheapOair Rewards Program account (and not on your OneTravel Rewards Program account). "Official cancellation from China Eastern. If you are affected by an involuntary change to your itinerary you should immediately reach out to CheapOair and not the airline in order to be covered under this policy. Call. The promo code offer is on our transaction service fees only, Discount varies based on the transaction service fees charged for that ticket or travel reservation, and the value of discount will be up to the amount of the service fees charged for that transaction or the promo code's value per transaction whichever is less. For any questions you may contact the corresponding local consulate of the countries to which you are traveling. We accept credit cards and debit cards issued in US, Canada and several other countries as listed in the billings section. AND ARE IN NO WAY LIABLE FOR You understand and agree by participating in the Program that we can make these changes at any time, with or without notice. Baggage fees range from $15 up to $200 or more depending on the size and weight of the bag and is per checked bag. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. All-Inclusive (AI) means all meals and locally produced drinks are included (until midnight, when a cash bar system may operate. In no event shall our aggregate liability, or that of our providers or distributors, exceed the total charges set forth in the itinerary giving rise to any such liability. The final price displayed (with or without promo code) will be the amount billed/charged and there will be no credits/discounts applied after purchase for absolutely any reason. CheapOair strongly recommends that you confirm Book Now, Pay Later reservations directly with the hotel, no sooner than 24 hours prior to check-in. ClubMiles reserves the right, at its sole discretion and without prior notice, to suspend, change or terminate the Program, in whole or in part; to modify, limit or suspend the use of or redemption of Points in any respect, including but not limited to changing the types of redemption rewards that we make available to you; to modify or change redemption procedures, including the number of Points required for particular reward; to modify, limit or suspend the collection of Points, including but not limited to imposing time limits and changes in Points values. Most tickets are electronic (e-Tickets), however with certain itineraries where an e-Ticket is not available a paper ticket will be issued. All fares displayed above are after the 10 USD instant discount applied. When you submit your credit or debit card for a purchase, we request an authorization for the amount of your anticipated transaction (placing a temporary "hold" on the funds). Book Now, Pay Later Reservations use your credit card to hold your reservation until you arrive for check-in. We will need to check the availability of the relevant Service Element(s). In addition to each Travel Supplier's cost and fees, CheapOair may charge a service fee as described below. IN NO EVENT SHALL WE BE LIABLE FOR LOST PROFITS, SPECIAL, There can be many reasons why your credit or debit card may not have been approved or charged. Except as described below, we are not the vendor collecting and remitting taxes to the applicable taxing authorities. Once a package is booked, some or all of the components may be non-refundable. By using the Site, you agree to irrevocably waive any claim against CheapOair, its subsidiaries or affiliates, and any of such party's officers, directors, managers, agents, contractors, or employees, and expressly agree that neither CheapOair nor any of its subsidiaries, affiliates, officers, directors, managers, agents, contractors or employees, shall be held liable for: For avoidance of doubt (and without limiting the foregoing), CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the relevant airline. There will be an additional fee for any "One Way" rentals. The arbitrator shall decide all issues relating to jurisdiction and arbitrability and the interpretation, applicability, formation, existence, validity, scope or enforceability of this Mandatory Arbitration provision. KAYAK searches for flight deals on hundreds of airline tickets sites to help you find the cheapest flights. CheapOair is not responsible or liable for any act, error, omission, injury, loss, accident, damage, delay, nonperformance, irregularity, or any consequence thereof, which may be occasioned through neglect, or default or any other act or inaction of any Travel Supplier. You must not attempt to gain unauthorized access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. Citizens of the U.S. must carry a valid passport for international travel. Hotel Terms & Conditions include various rules and restrictions that apply to your hotel booking. We invite you to sign up for our newsletter to receive promo codes by email. When you are signed into any of the Sites you will be able to see the total amount of Points in your account, as well as what Points have been earned and redeemed. The automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR PARTICIPATE IN CLUBMILES. RESERVATIONS BOOKED THROUGH CHEAPOAIR (WHETHER THROUGH THIS SITE Except as expressly stated herein, CheapOair assumes no responsibility for actions relating to travel services beyond the control of CheapOair or its employees. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify customer service at 1-646-738-4820 or [email protected] so that we have an opportunity to try to address your concerns. Our agents are unable to assist you with any changes to LCC bookings. For disputes or claims you have against Cheapoair, you must first give us an opportunity to resolve your claim by sending a written description of your claim to 1-646-738-4820 or [email protected]. Nothing contained in these Terms & Conditions shall be deemed or construed as creating a joint venture, partnership, independent contractor or employment relationship between us or any of the parties hereto based on your use of the Site or making travel reservations or bookings. However, we will not be responsible for the performance of the Travel Supplier and/or for the reimbursement of money paid by you (and/or any incidental or consequential or other damages) if the Travel Supplier fails to perform its obligations. Your continued use of the Site following the posting of changes to the Terms & Conditions will mean you accept those changes. The PMP does not apply to fares offered on membership program websites, corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, or consolidator fares; or fares available only by using a coupon or other promotion not offered to the general public. All flights should be confirmed with the airline directly as they may have last minute schedule changes. To ensure that your credit, debit or charge card is not being used without your consent, we may validate your name, address and contact number supplied by you during the booking process against appropriate third party databases. Management Team of the Year. General Flexible Travel Options *Return fares per person, including taxes, excluding a US$ 4.99 booking fee. As per our Compassion Exception Policy (CEP), we offer Special Discounts for Military, Bereavement, and the Visually Impaired. CheapOair Learn moreHome-Cheapoair You need to contact the LCC directly to make changes to the booking. Providing this information is voluntary; however, if it is not provided, you may be subject to additional screening or denied transport or authorization to enter a sterile area. This offer may be revised or discontinued without notice. These changes are made by the airline and are outside of our control. It is always best to contact the airline to reconfirm your flights within 72 hours of departure. We accept no responsibility for information supplied to us by third parties. Additional information can be obtained from the U.S. Department of Transportation Upon commencement of your trip no changes are allowed and no refunds will be made for early check-out and/or car rental return, and/or for any unused portion of the vacation package. Discounts offered may vary depending on a number of factors including airlines utilized, class of service, destination, time of year (low, mid or high season), advance notice provided, minimum stay requirements fulfilled and flight load. AIR AND GROUND TRANSPORTATION, HOTEL ACCOMMODATIONS, MEALS, Weekly rates imply a 5-7 day reservation period. Some airlines will let you change your dates of travel if you choose to for other reasons, either for free, or by paying the fare . Claims, if any, determined by the arbitrator not to be within the scope of this Mandatory Arbitration provision must be brought exclusively in a Federal or State court located in New York County, the State of New York, USA. When you purchase an itinerary that is covered by CheapOair Connection Protection, in the event of an involuntary schedule change or cancellation, we will make reasonable attempts to find you an alternative flight option(s) or other acceptable means of transportation to your destination (or refund the cost of your unused ticket should no options be available). In addition, you acknowledge you have previously enrolled in the CheapOair Rewards Program (the Rewards Program), or if you have not, you agree to be enrolled in the Rewards Program, and to be bound by the Rewards Program Terms and Conditions (Rewards Program Terms), which are available at CheapOairCardRewards.com. CheapOair does not guarantee, and shall not be responsible for, any bookings or reservations made or confirmed to you in the event that the original itinerary has been changed by the supplier pursuant to customer's request or supplier's schedule changes. Prices include all taxes and fees applicable to airfare, hotel accommodation, car rentals and activities of your vacation package. Furthermore you also confirm that the traveler is not an unaccompanied minor. cancellation or rescheduling) that causes a Customer to make changes to the other flight, the Customer may be responsible for any fees or ticket cost incurred for making changes to the unaffected flight. We reserve the right to amend these Terms & Conditions at any time without prior notice. You will be solely responsible for any and all incidental charges at the hotel, including, but not limited to charges for telephone access, internet access, movies, energy surcharges, resort fees, parking fees, room service and other services provided by the hotel that you request during your stay at the hotel. You must have a valid email address to become a Program member. From time to time and depending on the airline(s) operating your flight(s), we may provide you with the option to request through us Airline optional services and products in connection with your ticket(s), which may include, without limitation pre-reserved seat assignments and checked baggage. Directly to make changes to the booking issued in US, Canada several. Judge or jury, and court review of an arbitration award is limited! Judge or jury, and court review of an arbitration award is very limited are unable to assist with. 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