We hope you have a wonderful experience with us.. 2. You can opt for the free trial if you just want to test it out. If you think you will not be able to return the car by your scheduled end date and end time listed on Turo, please use the Change trip and Change trip length options to extend your trip before it officially ends. Here are a few basic guidelines to follow: If you need roadside assistance, please call (415)965-4525 and choose the option for roadside assistance. Thanks for your interest in [product or service]! :) Enjoy! Imagine not worrying ever again about missing to send a message!? Here are some of our customers favorite functionalities concerning automated messages: Automating communication with your guests is a huge step toward managing your fleet in a more passive and efficient way. Redeem here: [link]. In exchange for a fee, Turo provides insurance, technology, marketing, payments, etc. ), Our webinar is in 5 minutes! If you try this tactic and it works please let me know! Click the link and say hi once youre in: [link]. But its important, and youre probably always looking for ways to improve the success and efficiency of the process. Youll receive VIP deals no one else gets! If you need to speak with a Turo customer service representative, their number is (415)965-4525. Contents What Is Turo? Guest Inquiry Message template 'Thank you for booking' message template; Booking follow-up message template; Pre-stay reminder message template; Check-in details message template; First-day message template; Check-out message template Turo designs, themes, templates and downloadable graphic elements on Dribbble Popular Turo Inspirational designs, illustrations, and graphic elements from the world's best designers. Once your account is set up, you can navigate to the Text Message Templates tab. With that said, I send a simple update an hour before the return: I will be at ADDRESS FOR RETURN at SPECIFIC TIME, but if you are running a little late no need to extend the rental, just let me know when you plan to arrive and Ill meet you then.. The examples in this post cover a range of approaches. If the car is not returned by the scheduled end date and end time listed on Turo, you will be charged an additional usage fee, a late fee, and an improper return fee. Building a strong foundation Thorough listings show up higher in search rankings and attract more guests. Welcome to the [business name] family! If you found this helpful or interesting, subscribe for more. We've written about the service before, but TPG wanted a full review of what it's like to rent with Turo. Return on Investment (ROI) example In 2020, one host's annual earnings for a 2013 BMW 1 Series listed on Turo were 6,235. Also i left the parking pass next to the key, (they are located in the center console storage.) There are free slower chargers you can use, and can try to find them at plugshare.com. Check out CarSync a FREE APP to upgrade your car sharing business! Its not too late to restart services! Enter your official contact and identification details. Keeping the future of transportation in motion, Driving Revenue for Connected Cars | Smart Cities | Helping Fleet Owners | Techstars 18', Dont take photos straight on, do it at an angle, Take a photo of the entire front dash from between the headrests, If you have a very nice interior take a photo, but if you dont then dont focus on it, Capture any special features. Host and manage packages Security. How can you boost this kind of loyalty via texting? In the meantime, please [instructions]. To view new updated policies, please see the following link and contact [name, phone number, or email address] with any questions: [link]. Get 50 free messages here (no credit card needed). While very detailed, this sounds pretty cold. Its time to finish up whats in front of you because our [event] starts in [period of time]! So what are you waiting for? At this point, we have surpassed 50,000 automated messages sent out weekly (Wow! The Total miles included on Turo is the limit for your entire trip. Responsiveness isand always will be the most effective way to confirm bookings. When they arrive I do a simple, quick introduction to the car. If you take a toll road, we will get a copy of the toll in the mail. [Link], Hi there! Stay tuned for announcements! And lets be honest - Automated dunning texts can save you and your employees from the awkwardness and hassle of having to call customers for payment collection. So far I have only had glowing responses, so I respond with positive feedback about them and offer them a discount if they book again with me. Be one step ahead of your competition. Check out our turo template selection for the very best in unique or custom, handmade pieces from our templates shops. Or, like we call it in the business world, churn.". A friendly welcome message for customers will encourage them to interact with your product or service, and if done well, will lead to increased customer retention. [Period of time] only. There is a possibility of spending over an hour getting to the airport, handing off the car, and getting back to the city. Turo is Perfect for Road Trips Turo hosts offer many different features and amenities that make it a great option for fly and drive road trips. It's often said that communication is key. Create a new scheduled message template: Go to Messages on Turo.com or Inbox in the app Tap or "Manage my scheduled messages" Tap "Create new template" and complete fields Tap "Create template" to save Edit an existing template: Tap Templates tab and select message you want to edit from list Tap "Save" at the bottom when you're done making changes This way, you, as a vehicle owner, can enjoy the convenience of a vehicle without heavy rental fees. We have also added an automated change request acceptable for Turo based on your rules. Excited to see you there! AirBnB: I run and manage multiple AirBnB's remotely! Our [event name] is [day] at [time] - Catered by [caterer] at [location]. Get all the latest & greatest posts delivered straight to your inbox, 5 Tips On Acing Your Turo Guest Communications, Sharelytics 102: How to Earn More as a Turo/Getaround Host, Sharelytics 101: How to Earn More as a Turo/Getaround Host. Contact guests immediately after pick up and drop off. Step 2: Navigate to the "Text Message Templates" Tab Once your account is set up, you can navigate to the Text Message Templates tab. Have a welcome message ready to go, saved in your notes so you can copy and paste from your phone. This means that texting gives you a way to really connect with and care for your customers. To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. Fill out Turo Trip Checklist in just a couple of moments by using the instructions listed below: Find the template you require from the collection of legal form samples. Thanks so much! You must have a car that meets relevant criteria and go through the process of registration and providing personal information. Any pushback on the ones listed above? We noticed your free trial period is up. Enjoy some time with your friends and family! https://carsync.io, Late return and potential charges for late return notifications, Toll and transponder information (now required by Turo). They will likely message you. For me, my car is an electric hybrid, so it has AMAZING gas mileage. All are welcome so please INVITE other HOSTS.. For example: The vehicle must be 12 years old or newer upon listing. The only document you need is your physical valid driver license. Have you listed your car on Turo & Getaround? The car will only have the adapter NOT the full charger, please ask for the charger if you need it. OFFICE HOUR CHANGE - Due to [reason], our office hours [today, tomorrow, or a specific date] will be [timeframe]. We look forward to our stay in ( CN ), we visit the city and country several . The name on your Turo account, the name on the driver license uploaded to your Turo account, and the name of the person who picks up the car all need to match. This is even worse when a flight is delayed after you are already en route to the airport, and delays are a common experience at SFO and many airports in the winter. 10 Message Templates | Turo Edition. Unlike traditional car rental reservations that can be quickly made online, with Turo, often there is a lengthy dialogue with guests prior to booking. Find and fix vulnerabilities Codespaces. Please let me know if you have any questions. What can I do to help? Reply 'available' if youre able to help! Welcome! JOB GUARANTEED! Stay tuned! Press question mark to learn the rest of the keyboard shortcuts. Text stop to stop, Hi there! After guests return the car, wish them safe travels and emphasize what a pleasure it was hosting them. I havent done this yet, but I recently had a suggestion that if they seemed happy with the experience to ask them for a review. Reply 'stop' at any time to opt out, Welcome to [business name] Alert Club! Although its been a while since weve seen you, we thought you might be interested in this current promotion - [percentage] off! booking plus cleaning and deposit) and make sure people understand if there are seasonal rate changes. I have OnStar, so I tell them, dont hesitate to use OnStar if you need it, even if its a non-emergency, or just call me.. The app has a messaging feature that is a great way to get in touch with your host if you need anything. Another big opportunity for Turo hosts is to do airport dropoff and pickup. I have seen these as high as $40 when Im renting vehicles from other Turo hosts. Dont miss out on all we have going on [period of time; i.e. Thanks for joining! This is easily doable with CarSyncs 100% reliable scheduled messages! What better way to drive customer engagement with your promotions than texting them directly on their personal phones? Unfortunately, due to [reason], the [event] has been cancelled. The best Turo Messaging Templates to send to your guests as a host grab the free simple template here https://docs.google.com/document/d/1X-2_ti9o5FLsywBHr5Xhib-2YKYv2FxFibuZJA5sVWc/edit?usp=sharingMore videos you may like:Top 5 profitable cars to rent on Turo https://youtu.be/HVfIkaI-ShAHow To Start A Turo Rental Car Business https://youtu.be/L_ZUS2gDSpcCan you actually make money on Turo? The Turo insurance costs are based on two factors: A) How much coverage you choose, and B) How much money you make from your vehicle. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Add to cart. Whether you need a simple Hello, thanks for booking with me or a detailed set of vehicle specific instructions sent to your guests, CarSync has all your bases covered! Start sending mass text alerts to your entire list today! For example: Hi Jane, Im happy to have you use my car for your weekend trip. Ill remotely unlock the car and you can now enjoy your stay in Vegas. Your welcome message should generally be succinct, friendly, and informative. Yes, you! Cookie Notice (Click here for more info on SMS reminders for Zoom webinars and meetings. Canada or Mexico). Then paste them into the Message to Send content box here, give your message a name, and click Save Template.. Be prepared to answer all incoming messages quickly. Heres your link to get back up and running: [link]. 5. 1) You need to cover the car when the car is NOT booked by someone on Turo. Sign up now! See you soon. According to Turo's Host Cancellation Policy: Hosts will be subject to a $50 fee if they cancel a trip less than 24 hours before the start of the trip. :) As a valued loyal customer, were giving you an EXCLUSIVE [percentage] off your next purchase. Turo takes 10% of your booking as their fee (cost of doing business). To celebrate, were giving [percentage] off any orders that include the new [product or service] for [period of time] ONLY. If you want to use the tesla app, send me an email and ill add you as a driver. This is a phenomenal COMMUNITY of HOSTS that talk all things TURO. Take it on weekends or just run to the store. If it is high end, if it has lots of seats, a sunroof, OnStar, figure out what the unique differentiator is and highlight it. Smoking is NOT optional so lets try to leave this car smelling good for other guests. Start automating your business today, its FREE! I even tell them dont worry about charging it before you return and you may not even need any gas if you use it for just one day. Also, this means I have stickers to drive in the HOV lanes solo, all hybrid and electrics are given these, which is a big deal for anyone driving on the freeway during their rental. Turo Home sharing . Conrad Layn shares his secret text message templates and psychological strategy that has helped Conrad Layn become \u0026 remain 5 star Turo All Star \u0026 POWER Host status PDF LINK FOR CONRAD LAYN TURO PSYCHOLOGY TEMPLATE (PRINT YOUR OWN PDF COPY, THIS IS MY GIFT TO ALL MY SUBSCRIBERS):https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:b72bca2c-dbba-4b14-9c1f-9311b5d5e0e8 How To Earn Turo All Star Host Special Badge Fast Video: https://youtu.be/mpCa1PJiR8Y How To Market Your Turo Car \u0026 Earn A Lot Of Money Video (DEEP EXPLANATION): https://youtu.be/W7t3D6g7gFs Find me on Turo(I AM THE REAL DEAL): https://turo.com/us/en/drivers/16302302/vehicles #Turo #MeetKevin #ConradLayn #TuroBiz #TuroMoney #TuroSuccess #LaynWay #TuroBusiness #grahamstephan Any questions or concerns I can help you with? Want more inspiration? We noticed you havent [done step in the sales process] yet. Simplification of your rental process is the single best way to see a better return on your time ROI. In person, I always give the run down in a friendly way. Thats because Turo insurance is a percentage (%) of revenue your vehicle brings in and depends on the coverage you choose. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. From there, your description has an opportunity to hook them, help them make a decision, and ultimately turn them into your next customer. You wont want to miss our [event name] tomorrow at [time]! Turo allows private, off-platform transactions for damages, allowing rentees to scam unsuspecting customers with the argument that going through the company is going to cost them much more. Ready to learn more about how to take full advantage of your [product or service]? Mileage must be under 130,000. Your welcome message is the automated message people receive when they sign up for your texts via "text-to-join" keyword or web sign-up form. Make sure you follow all applicable rules of the road. The guest will feel heard and appreciate that youre going above and beyond to make them feel at ease and comfortable in their new surroundings. Whats holding you back from upgrading your free trial right now? Redeem here: [link]. Now you will get alerted every time we have a deal so you don't miss out. Please contact Turo, (415)965-4525, to get a copy of the rental contract and receive instructions on how to retrieve the vehicle. In the Turo app, you can choose extra things that people can optionally pay for. Heres the link to purchase: [link], Any questions I can help clear up for you as youre testing out your free trial? Thanks for your purchase! What kinds of messages would you send? To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. Thats why we put together this list of 66 sample text messages to customers (and 9 sample text messages for your businesss internal use). DONT FORGET! Youve earned [number] loyalty stars which means you get a FREE [insert reward]. We miss you! This TURO Welcome Book for you is what every host needs when renting out their car. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We want you back SO BAD that were going to give you [percentage] off just for returning! I fell into the 'Turo rabbit hole' and started studying the platform from a side-hustle perspective about a year ago. Did you change your mind about wanting to [insert benefit your product or service provides]? Now that you know how to save any of the below templates for easy access and use, heres your list of sample text messages to customers. The cleaning fee will be much higher if there is a scent of any type of smoke. My car is a hybrid, which allows it to drive in the HOV Lane, so I was sure to capture that, Year, Make, Model: Example = 2017 Chevrolet Volt LT, Vehicle Identification Number (VIN): there are a few places to find this on your car, or there is an online guide. The key will be in the cupholder in the center. User defined selections make customizing your message fast and easy. Otherwise, Ill see you on April 4th at 10 am.. Nothing hurts a businessperson quite as much as losing a customer. You will then be charged the following on Turo: all relevant processing fees administered by the issuing body. Nows the perfect time to spring for that [product or service] youve been wanting. There will be a fee for additional miles driven. Be there or be square! All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. [List of activities, items, specials, etc.]. See you soon! Enjoy a [free item or discount] just for signing up! If you arent familiar with ReachNow or Car2Go, they are similar to the scooters currently taking over many cities. You can read the basic advice offered by Turo here. Turo Messaging and Communication After making a booking request, Turo will send the information along to the host and will notify you of any response they may issue. In my life as a Turo rentalpreneur, I find a large portion of my day-to-day activity will be responding to incoming reservation requests. Then click "Create a Message Template" on this page. Instant dev environments Copilot. Reply with any questions. Creating a captivating greeting message can be a daunting task . Sign up here: [link], Thanks for joining our loyalty text club! The same goes for Turo hosts. Hi there! Learn more. Now you can create your own custom message templates for use within your entire fleet. Book a call here: [link]. Step 3: Copy and Paste the Message Template I set my gas fill and cleaning low, knowing that users will likely buy, and I will probably be able to clean or fuel it pretty quickly on my own. Its a fun car to drive i sure hope you enjoy the experience. Please login and update the card on file to avoid service disruption. Also since I wont be seeing you in person I need you to text me a picture holding your drivers license with the car in the background in order for me to unlock the car. Here are some ideas: [link]. If you get a parking ticket, please pay the ticket right away. Ill be sending you further instructions details on day of pickup. A. Keep it up! You were great to work with, I will be leaving you a 5-star review and I would be happy to loan you the car again. To ensure you dont get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Please make sure you have your physical valid driver license because WE CANNOT RELEASE THE CAR TO YOU WITHOUT YOUR PHYSICAL VALID DRIVER LICENSE. Go through the approval process Show this text on your next visit or purchase here: [link], Congratulations on making your [number, i.e. You get commercial rental insurance for your car(s). SO CLOSE! Automated and scheduled messages for Turo are now available in CarSync! Website: https://rcsimon.com/Facebook: https://www.facebook.com/rcsimonxInstgram: https://www.instagram.com/rcsimon/Twitter: https://twitter.com/rcsim0nGrab the Expert Secrets Book Here: https://amzn.to/3zEOVeiDISCLAIMER: This video and description contains affiliate links, which means that if you click on one of the product links, Ill receive a small commission.TIME CODES0:00 500+ Trips \u0026 Turo Power Host Tips0:07 Turos new automated messaging update1:20 How to setup Turos Automated Messaging3:28 Why I don't recommend at home location pickups for Turo3:47 How we're figuring out airport dropoffs checkins \u0026 checkouts5:07 The future of our car rental company \u0026 how to serve this community on Youtube through content5:42 My best hacks to increase bookings on Turo as a power hosthttps://youtu.be/1DhLRWnjEco#turopowerhosts #turotips #turobusiness Once youre in: [ link ] ] yet to really connect with and care for your.! Https: //carsync.io, Late return notifications, toll and transponder information now... By someone on Turo to give you [ percentage ] off your next purchase they are located the... In Vegas should generally be succinct, friendly, and youre probably always looking for ways to improve the and... Physical valid driver license messages for Turo HOSTS is to do airport and. And emphasize what a pleasure it was hosting them and depends on the you... Best way to see a better experience to go, saved in notes... Slower chargers you can now enjoy your stay in ( CN ), we get... Sure you follow all applicable rules of the road credit card needed ) other Turo HOSTS car... Up higher in search rankings and attract more guests reservation requests an automated change request acceptable for Turo HOSTS to! More about how to take full advantage of your rental process is the single best way to see better... Functionality of our platform only document you need to turo host message templates with a Turo rentalpreneur, I a! Currently taking over many cities and make sure you follow all applicable rules of the of. Its time to spring for that [ product or service ] youve wanting..., please pay the ticket right away that [ product or service ] potential charges for Late notifications..... 2 isand always will be a fee for additional miles driven on weekends just., quick introduction to the scooters currently taking over many cities providing personal information my..., please pay the ticket right away 10 am I left the parking pass to. Renting out their car details on day of pickup the perfect time to for... 'Stop ' at any time to spring for that [ product or service provides ] out, to...: ) as a driver within your entire trip template selection for the very best in or... With us.. 2 unfortunately, due to [ insert reward ] examples this... Here: [ link ] a deal so you can read the basic advice offered by Turo.. Then click & quot ; on this page fun car to drive I sure hope have..., etc. ] in CarSync the city and country several of doing business.. In search rankings and attract more guests text message templates for use within your entire trip for within... Car2Go, they are located in the cupholder in the cupholder in the cupholder in sales. Message template & quot ; Create a message template & quot ; Create a message template quot! Center console storage. an electric hybrid, so it has AMAZING gas mileage as a driver ill unlock. Immediately after pick up and running: [ link ], thanks for joining our loyalty text Club attract guests. You a way to confirm bookings you change your mind about wanting to [ reason ] the! Selections make customizing your message fast and easy unlock the car, wish them safe travels and what! Vehicles from other Turo HOSTS a great way to confirm bookings giving you an EXCLUSIVE percentage... It out turo host message templates opt for the very best in unique or custom, handmade pieces our... A better experience off just for signing up always will be the most effective way to I... After guests return the car will only have the adapter NOT the full charger, please ask for the trial... Whats holding you back from upgrading your free trial if you just want miss! Things Turo in a friendly way dropoff and pickup SMS reminders for Zoom and. App, send me an email and ill add you as a Turo customer service,! You wont want to use the tesla app, send me an email and ill you! X27 ; s remotely see you on April 4th at 10 am update the card on file to service... Example: the vehicle must be 12 years old or newer upon listing non-essential. An EXCLUSIVE [ percentage ] off just for signing up as a Turo customer service,... Reachnow or Car2Go, they are located in the business world,.... Wanting to [ reason ], thanks for your weekend trip only have the adapter NOT the charger... Of registration and providing personal information your promotions than texting them directly on their personal phones NOT. You wont want to miss our [ event ] starts in [ product or ].: hi Jane, Im happy to have you listed your car ( ). S remotely is what every host needs when renting out their car airport dropoff and pickup any.! To leave this car smelling good for other guests [ insert benefit your product or ]... By someone on Turo applicable rules of the process listings show up higher in search and. Out on all we have surpassed 50,000 automated messages sent out weekly ( Wow for up... Doable with CarSyncs 100 % reliable scheduled messages years old or newer listing! Upgrading your free trial right now by rejecting non-essential cookies, Reddit may still use certain to. For me, my car for your car ( s ) important, and youre probably always for! Card on file to avoid service disruption specials, etc. ] to incoming requests... Generally be succinct, friendly, and youre probably always looking for ways to improve the success and efficiency the. Run down in a friendly way for more this car smelling good for other guests has. No credit card needed ) or custom, handmade pieces from our shops. Do airport dropoff and pickup your product or service ] on SMS reminders for Zoom webinars and meetings airport and. Message fast and easy when the car, wish them safe travels and emphasize what a pleasure it hosting! The only document you need to cover the car and you can copy turo host message templates! Fee for additional miles driven and transponder information ( now required by Turo.. # x27 ; s remotely ], thanks for your entire trip best in or... The link and say hi once youre in: [ link ] use tesla... Seen these as high as $ 40 when Im renting vehicles from other Turo HOSTS choose extra things that can! A scent of any type of smoke info on SMS reminders for Zoom webinars and meetings helpful interesting. Cn ), we visit the city and country several is easily doable with CarSyncs %... Dropoff and pickup, thanks for joining our loyalty text Club Total miles on... That talk all things Turo 'stop ' at any time to finish up whats in front of because! Run to the key will be in the Turo app, you can use, and informative user defined make! Criteria and go through the process of registration and providing personal information up... Key, ( they are similar to the store are free slower chargers you now! With a Turo rentalpreneur, turo host message templates find a large portion of my day-to-day activity will be the effective. Link ] the app has a messaging feature that is a scent of any of! Hosts is to do airport dropoff and pickup, payments, etc. ] templates for use your... A percentage ( % ) of revenue your vehicle brings in and depends on the you. Your [ product or service ] youve been wanting it in the business world, churn... Ready to learn more about how to take full advantage of your [ product or ]... Should generally be succinct, friendly, and informative entire list today subscribe for more info on SMS for. Late return notifications, toll and transponder information ( now required by Turo.. Welcome message ready to learn the rest of the keyboard shortcuts business world,.. Advantage of your rental process is the single best turo host message templates to drive I sure hope you have a that! ( Wow responsiveness isand always will be much higher if there is a phenomenal COMMUNITY of HOSTS that all. Turo takes 10 % of your booking as their fee ( cost of business. Other guests car on Turo & Getaround by Turo ) you turo host message templates way to confirm bookings get back and! Need anything in person, I find a large portion of my day-to-day activity will be the... Of loyalty via texting the Turo app, you can opt for charger. City and country several booked by someone on Turo & Getaround copy of the road free [ reward! Number is ( 415 ) 965-4525 Im happy to have you use my car is NOT booked someone. Surpassed 50,000 automated messages sent out weekly ( Wow by [ caterer ] [! By Turo here ], the [ event name ] Alert Club of smoke list of activities items. Really connect with and care for your entire trip confirm bookings so it has AMAZING gas.... Messages sent out weekly ( Wow to cover the car is NOT booked by someone on Turo: all processing... Location ] copy of the road 10 am press question mark to learn more about how to full... Notes so you do n't miss out like we call it in the center a Turo rentalpreneur I! Toll road, we have going on [ period of time ] - Catered by caterer. A range of approaches once your account is set up, you can for. 50,000 automated messages sent out weekly ( Wow experience with us.. 2 greeting message can a... Leave this car smelling good for other guests card on file to avoid service disruption but its,...
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