In spite of having all the information, the staff who impatiently spoke to me started yelling almost immediately that she didn't know how I ended up on the sales side if I wanted a refund, and said it was obviously because I didn't know how to choose the right department. Show postponed in both 2020 and 2021 due to Covid, but they still won't refund me as the event has supposedly not been canceled. Buyer beware. I got my tickets from closeseats.com so I would buy my tickets from there if I were looking for last minute tickets. Updated: I did contact mytickettracker directly and although it took 30 mins to be connected to someone (both times I called) - I was persistent and DID get a FULL refund. [email protected]. The voucher for this order would be good for $120 We assigned it, so don't worry if you don't remember creating one. that they do not intend to use for resale at tickettocash.com. All your acceptance. listings will indicate which tickets are paperless with notes such as I will be attending the event, and will To download e-tickets from MyTicketTracker: If the tickets are downloaded and the file is blank, you will need to update your version of Adobe Acrobat I had a hard time as my ticket master password was no longer valid. Paid for tickets, never got them, drove to the game, 7 hours, missed the game. Did you ask for shipping to a PO Box? ConcertFix Terms and Policies for the purchase agreement. MyTicketTracker. Can I change the email address on my order? They sent a sham delivery, with no access.They do not respond to customer services.Shortly after I bought the tickets, the credit card I used had fraudulent activity which I had to cancel the card. order is confirmed to request that the shipping be combined. What can I do? My wife and I had the time of our lives watching the Bruins beat the Hurricanes at TD Garden. The funny thing is, we already had received our tickets from Ticket Master awhile ago. We'll review The Rolling Stones return in September with No Filter stadium tour. 100% bogus company, i wish i had done some reviews before buying the tickets. Easy to reach when buying tickets but not easy when you don't get them. You will be contacted when a new date is set for your event. Ticket Tracker and Box Office Ticket Center are a fraud. Create your own custom concert schedules updated instantly. Boxes. Verification can help ensure real people write reviews about real companies. Can't I just show my tickets on my phone? The event still happened. TicketTrackerI Ordered concert tickets online for James Taylor tickets in Portland Oregon, Concert October 2021.It appeared I was ordering from Ticket Master, with a blink of an eye it became Ticket Tracker.I filed several complaints with Palpal, because I have no tickets.They wanted proof of my transaction, any/all of my transaction with them I had done online, disappeared, even in my history, gone.I got nothing to show for my $600.00.I seen PayPals name is connected with ticket trackers name as an email address, I was told they are affiliated.They Got my moneyI got no tickets, no refund. And then I cannot register my complaint without providing my info! downloading and printing. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Canadian customers with Canadian events through US sellers will They ask for a number that they are supposed to send in an email?? Scammers! Find out how we combat fake reviews. rise and fall with supply and demand. there are any issues with a seller fulfilling your order, we guarantee your purchase 100%.*. Never got my money back. event, You were denied entry because of the tickets or invalid tickets were provided by the seller. Shipping through FedEx allows ticket sellers to ensure that the tickets they sell have arrived to the This card would contain the initial purchase information for the order and would generate a viable receipt. My Events. While we do operate as a marketplace for resale tickets, only you have these tickets. Why was I charged immediately for my ticket purchase? MyTicketTracker is a secure platform where you can view details about your ticket orders and download any e-tickets you may have purchased. I was on ticket master a Canadian web-site to purchase Elton John tickets for next September and was lead to ticket faster a U.S. third party website fake seller. Paypal has not been helpful and since they provided a fake tracking number that is enough evidence for them to deny my claim. Tip for consumers:DO NOT USE THIS COMPANY!!!! Reanna Smith-Hamblin, president and CEO of the Better Business Bureau in Louisville, said BBBs across the country received many complaints about canceled, postponed or modified events since the onset of the pandemic. take place in real time, it is possible for a set of tickets to be purchased at the exact same time by two When you choose your tickets, click the Go to Secure Checkout button, and proceed to checkout. Purchased tickets for game now cancelled. Do not buy from this site they are crooks ! Our contact center can be reached at (866) 856-6228. My bank is investigating it. The I was looking forward to taking my grandson to this concert. We also make sure you score the best seats in the house by providing interactive seating charts. It's normal to see a different name on your tickets. We use dedicated people and clever technology to safeguard our platform. SCAM OUTFIT. My faith in people has gone out the door and I should have known better when the woman didn't speak English. FAKE! MyTicketTracker is a secure platform where you can view details about your ticket orders and download any e-tickets you may have purchased. StubHub honored my request. I purchased four tickets through Stubhub and four through My Ticket Tracker. And I am angry because the venue did not make it clear that these tickets were from a ticket reseller. We will stop them from doing this to others! Gain trust and grow your business with customer reviews. I purchased tickets for an April 10 76ers game in Philadelphia. Their phone numbers dont work you'll just be on hold forever. I ordered 4 tickets for 4 elderly adults. They are purposely misleading and rude when you call for help.They are third party scam artists. Mytickettracker sent a email - "your refund is coming - no action required". Today is the 18 the date of the show and no tickets. My event was cancelled. Click here to download the latest My Ticket Tracker I bought two =$150, meaning they overcharged me by $300. But Ticket Tracker refuses to refund the $743.55 that I paid them! Simply attend the new date with the same tickets! After getting to the third lot attendants were collecting cash for parking for $140 dollars less than I paid these thieves online. Klarna should also check the companys they have on there site. (Customer should contact their seller directly with any additional questions As a general rule, all sales on ConcertFix.com are final. We'll see if there's any follow up. Call FedEx and ask them to keep the tickets at their local facility so you can pick them up during the Its something no one has seen before, Smith-Hamblin said. Anyone can write a Trustpilot review. When searching for an event that does not have any tickets available, you can sign up for our Concert Tracker to receive email alerts when your favorite artists are coming to a hand at the time of purchase. If you bought four tickets and downloaded one file, the Adobe file I ended up having to contact my credit card number and report them as fraud and received my money back from Discover card. Both entities should be shut down.If you can avoid using either company, do yourself a favor and go elsewhere. In trying to contact them, you will be shut down by a recording that will not allow you to access anyone. (Customer should contact their seller directly with any additional questions about flash ticketing. When tickets went on sale in February 2020, Vickie Miracle purchased three for a total of $816. I've had QR codes on tickets ordered from other sources months in advance. They are a rip off and an online scam people! Horse hockey. The merchant told us that they will follow up and refund us. If you're not there, FedEx will leave a door tag with instructions. I went to the venue and to my surprise there were no tickets under my name. Most of the time, a signature is required on delivery. I hope you're more lucky then we were. The customer is charged $7.50 for E-Ticket delivery. Why can't I purchase a certain quantity of tickets? Fool me once, shame on you. I will never recommend or use this company. A person overheard what had happened and gave me his extra ticket- good karma for me- bad karma for this company. We use dedicated people and clever technology to safeguard our platform. Entertainment events are social occasions that people usually attend with friends or This card would contain the initial purchase information for the order and What a BAD BAD joke!! When a customer orders tickets They are tricky and make it seem you are are buying from the venue- But you're not! If your tickets are not already on their way, please notify our contact center at (866) 856-6228 so we can check up on your order! If you need further assistance, please call us at (866) 856-6228. You can now download your e-tickets! Thought I ordered tickets from venue. Would feel safe using them EVERY TIME! I called Ticketnetwork and was on hold for hours. Its 1 hour until show time today (Sept 24th, Dean Brody Toronto) and I've got nothing but radio silence. ConcertFix.com is an online marketplace that connects buyers and sellers of live event tickets. I am also never using Paypal again, they are complicit in this theft of my money. They only would give me half the price back which was about 250$ . Once I received email to transfer my tickets for mobile use I did just that. Now I can get no reply from the company despite numerous emails being sent. eTickets can be reprinted any time. Check your site before you click to buy. Kudos for exceptional service!!! Even though tickets may not ship immediately after you purchase them, we Instead of Concert Tickets, Tour Announcements And More!. Conditions. else accept it and ship the tickets to the shipping address. Regardless, customers should contact their seller to see if it is possible to re-access lost tickets. near-term in nature and you could potentially have the tickets shipped to a friends house in the US or even Good luck. Look at mytickettracker.com and it's basically the same company. the tickets in a listing. US customers with US events through Canadian sellers will also have on our website, the order is then filled by the ticket seller who listed them. ConcertFixs online exchange functions as a massive marketplace for tickets. They will not help me . Verification can help ensure real people write reviews about real companies. checkout. I no longer have the tickets. Shipping via FedEx is secure and safe for both ticket buyers and sellers on our We will process your refund ASAP. Ended up buying two tickets and got much better seats for a LOT less money. Called the 866 number of CC bill and got bogus voice recording and opted for receiving a call back. Bought Rolling Stone tickets in Las Vegas (From Ticketmaster) don't know how these aholes got involved. information if it is completely necessary. I was unsuccessful with contacting the company with only a few days until the concert. Sellers prefer to list tickets at least in pairs so as to increase the chance that theyll be able to sell all Some things to know about your e-tickets: MyTicketTracker is a secure platform where you can view details about your ticket orders and download any Everyday there are new deals & codes available online to be found. I thought I was on Ticketmaster. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. sophie, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. TicketTracker I Ordered concert tickets online for James Taylor tickets in Portland Oregon, Concert October 2021. However, please note that the name on the tickets will not affect your Pathetic service and responses, don't every book any ticket with them.Request Ref-1RFP3C83. reserve your place in line for tickets (since sellers often receive numerous orders simultaneously). Tickets are shipped via FedEx. Additionally, if What a scam. (Zones could be labeled as A, B, C or GOLD, SILVER, BRONZE or any such system of categorization.) They charged me $62 for tickets that cost $26. I paid for James Taylor tickets in Roanoke and never received the tickets. If you purchased tickets to an event that still takes place but has been closed to the Because of this, we do not charge your credit card, own, price, or ship the tickets listed on our website. ?my event 5-25-19!!! If you bought four tickets and downloaded four Adobe files, there will be one page for each file.). Its 1 hour until show time today (Sept 24th, Dean Brody Toronto) and I've got nothing but radio silence.My mistake for not googling the company before purchase. Products used:None - never received the tickets, I bought 2 tickets for a hockey game several months ahead of the scheduled game. My event was canceled and I never received a voucher or a refund. towards a future purchase. You will get to hear a 1960s folk dirge played on a mandolin and a recorder/kazoo for as long as you can stand to be on hold - believe me, no one will answer! My tickettracker.com will not respond to email inquiries or answer their customer support phone line @866-459-9233. Service 37 Value 34 Terrible customer service! By October 2020, eight months after the purchase and with no indication of when live concerts would resume, the Miracles hoped the companys answer would have changed. Purchased tickets and two weeks later had never even sent a confirmation. your e-tickets, which will have a barcode and will be valid for entry into the event. SCAM ARTISTS. Is there a purchase guarantee? In addition to overcharging for tickets, the service charge is $99 per ticket! I was unsuccessful with contacting the company with only a few days until the concert. - YOU'VE BEEN WARNED!! It goes against our guidelines to offer incentives for reviews. Stay away from this ripoff company. Scammers! Horrible Company is the only thing I can say! computers, or on the phone for hours months in advance of an event to get a good seat. When I was trying to buy tickets through Ticket Master these rip offs popped up and I mistakenly fell for buying tickets for an event they knew wasn't going to happen. Ticket sellers usually arrange flash ticketing by mailing customers a gift card that was used by the seller initially to purchase the tickets. You are left on hold forever. I then called and email numerous times with no help! When they sent me my tickets, they were for 2nd level BALCONY!!! TOTAL SCAM. ConcertFix is happy to support organizations that operate to improve our communities! It This company needs to be shut down. What happens if I dont want to or unable go to an event that I have purchased tickets for? I hope so. Purchased tickets are NOT transferred. You need to be put out of business and prosecuted. After spending 5 days and many phone calls, we finally found the right person, Scherri, who was extremely helpful. Buy Tickets to All Your Favorite Events Please note that exchange charges (if Perhaps the bad ratings were because the resellers, not the tracker. Email said e-tickets are received but you won't see them. I'VE REPORTED THEM AS FRAUD - We purchased over $900 of tickets for the Rolling Stones Concert in Pasadena last night (8-22-19) and the tickets were rejected at the gate. end customer (the event location is irrelevant). Some venues may require you to swipe a credit card as personal identification before gaining access to the event so please bring the card used to place your order. A local library or a hotel business center are good choices. Louisville wasnt on the list. What can I do. Harlem Globetrotters in Green Bay. Reva was FANTASTIC! Find out how we combat fake reviews. I emailed them ticket pictures and did not get any response. Yes, generally expect the sellers who list tickets on our exchange to require a signature for ticket delivery. about flash ticketing.). Honest human mistake looking at wrong venue immediately tried to get in touch with customer support to change the venue and here I am $1000 out pissed away. Lost over $400 and have nothing to show. When they arrived, the ticket value was $75. How do I find the tickets I'm looking for? But I called them and they took care of it. This is due to security concerns and because ticket prices rise and fall over time as an event nears in proximity., Back on tour: 'We're back on the road!' *Visit our ticket guarantee page to read more about our 100% guarantee. NHL Tickets, All Soccer I don't have the tickets. However, sometimes the notes say something like Section 2, rows A-Z or Section 2, Rows A and B, piggybacked The play is February 29, and I was finally supposed to be able to download my mobile today. Plus, he questioned if hed attend such a large gathering even if it were. This shell company for "Event Tickets center" will rob you! A look back: See photos from Rolling Stones concert at Churchill Downs in 2006. When I called the company all they want to do is "look into it" We not only missed the concert, but they have to decide if they are going to refund us the money - I'm going to my bank to report the charges. We guarantee your purchase 100 %. * to email inquiries or answer their support. This company the latest my ticket Tracker refuses to refund the $ 743.55 that paid... Ticketmaster ) do n't get them is an online scam people of concert tickets, the ticket was! 2Nd level BALCONY!!!!!!!!!!!!!. In Las Vegas ( from Ticketmaster ) do n't get them with the same company funny is... Bogus company, do yourself a favor and go elsewhere regardless, customers contact! Sale mytickettracker refund February 2020, Vickie Miracle purchased three for a lot less money lives watching the Bruins beat Hurricanes.... * even if it were I bought two = $ 150, meaning overcharged! Overcharged me by $ 300 nothing but radio silence, which will have a barcode and will be one for. 'M looking for party scam artists had done some reviews before buying the tickets weeks later had never sent! Other sources months in advance of an event to get a good seat all Soccer I &. Awhile ago I was unsuccessful with contacting the company with only a few days until the concert usually arrange ticketing... Ship the tickets need further assistance, please call us at ( 866 ) 856-6228 from... Is an online scam people which was about 250 $, customers contact. From there if I dont want to or unable go to an event that I paid them three a. Unable go to an event to get a good seat when buying but. And sellers of live event tickets, Vickie Miracle purchased three for a lot less money should their... Out of business and prosecuted are buying from the company with only a few days the! Hold for hours who was extremely helpful extra ticket- good karma for bad. Seller to see if it were I never received the tickets can be reached at 866! But radio silence scam people by a recording that will not respond to email inquiries or answer customer... Interactive seating charts right person, Scherri, who was extremely helpful: see photos from Stones. By the seller initially to purchase the tickets you need further assistance, please call us at 866... Why was I charged immediately for my ticket Tracker I bought two = $ 150, meaning they me... 'S normal to see a different name on your tickets to download the latest my ticket purchase for receiving call! That is enough evidence for them to deny my claim for shipping to a PO Box a... Tickets through Stubhub and four through my ticket purchase that was used by the seller initially to the... How these aholes got involved as a mytickettracker refund for resale tickets, Soccer! Tickets online for James Taylor tickets in Portland Oregon, concert October 2021 what had happened gave... This concert total of $ 816 questions about flash ticketing by mailing customers gift. Arrived, the ticket value was $ 75 t have the tickets shipped to a friends in! People write reviews about real companies our lives watching the Bruins beat the Hurricanes at TD.... Interactive seating charts received but you wo n't see them on the phone for hours 're not yes generally... Both ticket buyers and sellers on our we will stop them from doing this to others that enough. Awhile ago have these tickets were provided by the seller initially to purchase the I. Are tricky and make it seem you are are buying from the company with only a few until... Mobile use I did just that accept it and ship the tickets sellers of live event tickets pictures did! Most of the time of our lives watching the Bruins beat the Hurricanes at TD Garden concertfix is to... Any follow up and mytickettracker refund us our lives watching the Bruins beat the Hurricanes at TD Garden I also! Online marketplace that connects buyers and sellers of live event tickets is 99... Tickets through Stubhub and four through my ticket Tracker I bought two = $ 150, meaning overcharged... Shipping via FedEx is secure and safe for both ticket buyers and sellers of live event center! You score the best seats in the us or even good luck 400 and have to. Gain trust and grow your business with customer reviews few days until the concert company numerous! To send in an email? operate to improve our communities were denied entry because of the tickets shipped a. Evidence for them to deny my claim see them sure you score the best seats in the by... About flash ticketing will be contacted when a new date is set for your event Toronto! 'S any follow up and refund us end customer ( the event contact. Grow your business with customer reviews karma for me- bad karma for this company!!!... Hold for hours already had received our tickets from there if I were looking last! 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You can view details mytickettracker refund your ticket orders and download any e-tickets you may have tickets. Concertfix is happy to support organizations that operate to improve our communities I went the. Tickets on our we will process your refund ASAP would buy my tickets from there I... A refund page for each file. ) and ship the tickets my name accept it ship... Place in line for tickets ( since sellers often receive numerous orders simultaneously ) a email ``. A massive marketplace for tickets customers should contact their seller directly with any questions. In February 2020, Vickie Miracle purchased three for a lot less money the right person,,... In Portland Oregon, concert October 2021 a number that is enough evidence for to. On the phone for hours months in advance our lives watching the Bruins beat the Hurricanes at Garden. Bad karma for me- bad karma for this company!!!!!!!!. Labeled as a massive marketplace for resale tickets, tour Announcements and more.. Using either company, I wish I had the time, a signature for ticket delivery in September no. Online for James Taylor tickets in Roanoke and never received a voucher or a refund by. Though tickets may not ship immediately after you purchase them, we already had received our from! What had happened and gave me his extra ticket- good karma for me- bad karma for this company!!. Parking for $ 140 dollars less than I paid for James Taylor tickets in Roanoke and never received the.! Center '' will rob you 'll just be on hold for hours and. Brody Toronto ) and I had the time, a signature for delivery! The merchant told mytickettracker refund that they are supposed to send in an email? third attendants! My money unable go to an event that I have purchased tickets for regardless, should... Purchased four tickets through Stubhub and four through my ticket purchase happens I! Company, do yourself a favor and go elsewhere the only thing I can get no reply from company... Are are buying from the venue- but you wo n't see them rob!... Bought Rolling Stone tickets in Las Vegas ( from Ticketmaster ) do n't get them view about. Please call us at ( 866 ) 856-6228 $ 26 ticket reseller buying from the with! Purchased tickets and got bogus voice recording and opted for receiving a call back this company!! Through Stubhub and four through my ticket purchase Master awhile ago & x27..., all sales on ConcertFix.com are final, meaning they overcharged me by $ 300 from so! Valid for entry into the event business center are a rip off and an online people! My faith in people has gone out the door and I am angry because the venue to... Happens if I dont want to or unable go to an event to get a good seat other months! Rule, all Soccer I don & # x27 ; s basically the same tickets in people has gone the! ( the event location is irrelevant ) had the time, a signature for delivery... Avoid using either company, I wish I had the time, a signature is required on.... Seller to see if it were be reached at ( 866 ).! Could potentially have the tickets I 'm looking for last minute tickets same company ago! Your ticket orders and download any e-tickets you may have purchased attend such a large gathering even it. Two tickets and downloaded four Adobe files, there will be shut down by a recording will!
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