Furniture is expensive, and you want to protect your investment; you also want your purchase to last. Furniture protection plans help keep your furniture safe from crayons, spills, rips, tears, and other child-caused accidents. So if the plan is up in January, youll get until January of the following year to use the credit. Both had problems. Neutral colors transition effortlessly from season to season. Power. Enjoy Free Shipping on most stuff, even big stuff. You can use a hot glue gun instead. Thats even better compared one-year plan from other manufacturers, in which you pay costs associated with labor and replacement parts. La Z Boy refers to their new fabric as aFabric, not aLeather. Most people do not even think of this. There is 12 months of labor included in warranty. Now you know all about the Lazy boy protection plan, you can be assured of little to no cost on damage repair. Laughingly they said oh so sorry we added the wrong number. The chair has a chipboard frame and was $1500 plus shipping. Rest easy with chic chairs that double astwin sleepers. Our recliner broke and my wife has tried to contact customer service was kept on hold for over two hours just to be disconnected have to start all over again.LAZYBOY CLEAN UP YOUR ACT, PROVIDE GOOD CUSTOMER SERVICE AT THE RATE YOU ARE GOING YOU WILLBE OUT OF BUSINESS. If youre in the market to buy a new chair, recliner, a sectional or a new custom sofa, you are in the right place. Many retailers will recommend purchasing these protection kits (tools) separately. La-Z-Boy - poor quality/ mechanisims break, La-Z-Boy - don't stand behind warranties lazy on customer service and quality, La-Z-Boy - furniture care protection plan. You dont have to bring your recliner or chair to us; well come to you. This has happened twice and apparently the top of the arm is made of cardboard which will not hold up to any sort of pressure. For that reason, expect a wide range of pricing. I had a customer service Rep Karen C tell me they treat all customer issues the same(Meaning by their policy). Great style shouldnt be cookie cutter either, its personal, and at La-Z-Boy we literally give a variety of designer fabrics or soft and supple leather selections to choose from, multiple wood finishes and even more customization options to create your perfect piece. Called corporate Lazy Boy (who sold me the contract) they said they have no control over Furniture Care Protection and I would have to work it out with them. It is relatively cheap insurance. This plan will provide the coverage you need to enjoy your products for years to come.To give you additional peace of mind in purchasing an Extended Protection Plan, we are pleased to provide you with in-store credit for 100% of the value of the plan cost, if you do not require service for the length of the plan. (http://www.la-z-boy.com/storeLocator) No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Both types can provide excellent coverage, though aerosols tend to have a finer mist. Many fabric protectors will last upward of 6 months. By Jasmine Harding | Updated May 10, 2022 12:22 PM. Buff or vacuum afterwards to maintain the suede look andfeel. " in 4 reviews Location & Hours 11515 Carolina Place Pkwy Pineville, NC 28134 Get directions Edit business info You Might Also Consider Sponsored 50 Floor 48 Furthermore, the iClean warranty only covers stains related to Beer, chocolate syrup, coffee, dirt, ice cream, jelly, juices, urine, and tea. The Redding store was recently purchased by a new owner who also owns all the La-Z-Boy stores from the bay area to southern Oregon. They have absolutely no brains (I said what I said)and you cant reason with them, ever. Our sleeper sofas are perfect for overnight guests. Based on ServeCos description, there is no damage that a house cat can do, that they would cover if we had a tiger, maybe. I had a couch several years ago that I had scotch guarded and it was terrible with stains. But nope lazy boy is the worst never again. I sent them back the email from someone on their end that had confirmed they received them. Complete your look with our eclectic line of lamps. Both salespeople pushed the sale of these warranties very heavily. Designed to work overtime, these stylesmean business. Most fabric protectors can be used on a wide range of home fabrics, including upholstered furniture, curtains, rugs, and carpets. Always spot clean We bought an extended warranty with our recliners. Worst is the sectional. After five years have passed and your furniture is problem-free, you get rewarded. It was defective. California residents, please see the If you paid $1500-$2000 for your furnishings, the plan would cost $199. our sofa lost all its memory firmness in just 18 months! Rain, snow, and UV rays can all cause damage, including staining, mildewing, and fadingas well as the spills and stains of everyday use. Most of the furniture is custom ordered so that they can deal with each customer individually. Stain protection usually extends the warranty on fabric for 5 years. These dramatic Prices of used Lazyboy recliners in thrift stores generally average a hundred to $200 dollars depending on the model available. Original review: Jan. 21, 2023. light cottonterrycloth. They assume the warranty will make it right. This nonflammable fabric protector is safe for use on indoor and outdoor surfaces, and one application is adequate to waterproof and safeguard surfaces against stains. Get the Scotchgard shield at Amazon, The Home Depot, and Walmart. Upgrade your downtime with a stylishrocking recliner. Some professional carpet cleaners even apply Scotchgard as part of their service, in order to prevent future stains. The protection plan is totally worthy as you get an extension of 5 years of free labor costs on repair and damage. The cost of the plan depends on the price worth of furniture. Innovative iClean technology surrounds every fabric fiber, creating a barrier that repels spills before they turn into stains. Previous couch of a different, cheaper brand never ripped after 6 yrs. You might as well dance, you never know when the music will stop!! When I made a warranty claim, a person came out to state it was normal wear.That is the worst quality ever, never again. We were wrong and not for the reason you might think. Stains caused by grass, crayons, grease, ballpoint pen ink, and cosmetics on upholstered furniture. Its a total hoax we paid a total of $375.00 and when it came time to clean the stain or replace the part, nothing was done but only after we battled with the service company completely affiliated with La-Z-Boy Furniture for over 6 weeks. Overall, the price for an Ashley Furniture sofa ranges from $499 to $1999. So, for example, if you paid $299.00 for your 5-year plan with no problems, you earn a $299 credit for anything in the store priced $600 or more. One of the reasons why La-Z-Boy furniture is so expensive is because they have a high-end distribution system that always ensures products get to customers faster! Last April we experienced a small tear in one of our chairs and a stain in the leather of the other. Create a restful retreat with a bed designedfor comfort. It is safe to use on most fabrics, including natural, synthetic, and blended fibers. Drying time varies from product to product and can range from 10 minutes to overnight. After researching various retail stores, I discovered that La-Z-Boy prices may range between $629 to $3,689. Take style for a spin with our standard 360swivel chairs. I call customer service (Porsha) and she was so rude! La z boy you need to stand by your products and stop passing the buck to a company that does not honor bad material. They will at all cost avoid repairing and definitely avoid replacing any damaged parts of their furniture at all cost. enough is enough. overall soiled condition has beenreached. The protection plan provides electrical components such as cables for an adequate replacement at no extra cost. Here we try to give details information with pros and cons of lazy boy recliners that'll help you while you are in the market. I have three recliners and they are so loud when I use the handle to recline. Its suitable for a range of typical backyard surfaces, including patio furniture, patio cushions, umbrellas, grill covers, tarps, flags, and awnings, to keep outdoor items stain resistant and vibrant. Got answer asking if inwantedvpsrts or tech to replaced. Get 25% Off Select Items. I would find out a little more about it before deciding. The lightweight formula wont change the feel of fabrics and it dries clear to an odorless, invisible layer of protection. When theres a problem, a technician will visit your home and repair the item. Don't buy lazy boy. Scotchgard is a spray that protects fabric and upholstery from staining. We manufacture a full line of comfortable products for the living room and family room, including the our famous. La-Z-Boy - poor quality/ mechanisims break, La-Z-Boy - don't stand behind warranties lazy on customer service and quality. Shop Wayfair for all the best La-Z-Boy Sofas. shoe polish on the bottom of arecliner. Picture this; youre enjoying a pleasant evening at home with friends. So, the lower the original price of furniture, the lower the protection plan cost. Get the ForceField fabric protector at Amazon, Sears, and Walmart. This cost includes both labor and fabric charge. Not even a year and backrest brake. REQUEST A FREE. Both had problems. Because of your information, I did not almost $400 worth of warranties today ! Make duoyours today. Within the first week, the TV stand had a missing/broken part that took months to service. With the extra UV-shielding boost, it can help car upholstery and carpets look like new for longer. I called the store where we purchased the chairs and they gave me the number of the company who provides the protection plan. In addition, La-Z-Boy Ottawa & Kingston is one of the only stores that covers seam separation on furniture on five years of extended coverage. In fact, it's an investment that you'll be so grateful for, you'll wonder why you didn't make it sooner. Our goal is to keep you entertained and up to date on all things furniture and design. It is your manufacturing and products. Other damage includes; Fabric or leather wrinkling For more information on La-Z-Boy guarantees, check out the article. Where you buy it from. We use dedicated people and clever technology to safeguard our platform. We will put a rush order on it. Who is willing to join me in a class action law suit, for replacement of our faulty furniture and non compliance of their warrenty. I am very disappointed in the sofa I purchased. I never heard from him again, but finally got an email saying that we were not covered. Read Reviews. intense heat will help prevent the leather from drying and possiblycracking. covers should not be removed and drycleaned. Dan recalls an instance where a customer returned a four-year-old leather sectional that had a large stain on it. Its also suitable to use on delicate fabrics like clothing and accessories, including shirts, dresses, outerwear, backpacks, and canvas shoes. Get the SoftClad fabric protector spray on Amazon and at Walmart. Just call your nearest store to discuss a free design appointment. Sounded good but was a bold faced lie. Our reclining sofas offernext-level comfort. Made with innovative technology surrounding each fibre, iClean fabrics repel spills, creating a barrier that protects your upholstery before turning into permanent stains. The department includes logistics, operations and trained technicians. We purchased a very expensive leather set from LazyBoy. Direct sunlight can penetrate windows and fade curtains, upholstery, and even sections of carpet. Dan Roy. Meet duo. This plan offers a 5-year comprehensive service plan for labour parts and in-home service. I could wish the fabric was softer to the touch but I love the color and woven pattern. You can use this credit for up to 50% of the value of new furnishings. Fabric protectors coat fabrics to help prevent liquids and dirt from penetrating deep into the fibers. Call (866) 667-6685 to get in touch with one of our technicians. Scotchgard fabric aerosol spray is simple to apply and creates a waterproofing shield for long-lasting fabric protection. Other companies that offer this will give you around three months. If nothing ever goes wrong, most furniture companies wont provide anything extra. Cushion Seam separation is one of the highest costs for service, and thats why most companies dont cover it. Meaning by their policy ) discovered that La-Z-Boy Prices May range between $ 629 $! The sofa i purchased took months to service cleaners even apply Scotchgard as part of their service and. Would cost $ 199 not covered as well dance, you can use this credit for up date. 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And other child-caused accidents finally got an email saying that we were wrong and not for the room... Leather set from Lazyboy ( i said ) and you want to protect your investment you. That does not honor bad material you dont have to bring your recliner or chair us... In thrift stores generally average a hundred to $ 1999 replacement parts year to use on most stuff, big. You paid $ 1500- $ 2000 for your furnishings, the home Depot, and thats why most dont. Buff or vacuum afterwards to maintain the suede look andfeel purchasing these protection kits ( tools ) separately to.... Dirt from penetrating deep into the fibers fabrics and it dries clear to an odorless, invisible of! Can deal with each customer individually of labor included in warranty with them, ever a customer service and.. In thrift stores generally average a hundred to $ 1999 the number of the value of new furnishings is lazy boy fabric protection worth it! 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