Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist), porch pirates stealing packages off of your front step. Where can I find the nearest FedEx location to drop off or pick up a package? Businesses that are based out of the home frequently use virtual addresses for both professional and privacy reasons. You can use this number for international calls as well as US information. I've seen similar posts here before while trying to Google for a solution to my problem so im hoping someone can give me some advice. He should include a proper address on the shipping label and also put the return address so that if it is delivered to the wrong address, the recipient can return it to the sender. Also if your city/town has a physical FedEx location in your area checking with them first before you call customer service may be prudent. Necessary cookies are absolutely essential for the website to function properly. They really don't give a shit. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. New comments cannot be posted and votes cannot be cast. It is not yours and you may not keep it. They let me keep the extra, and yes, on the sent to, the dude had the nickname "Fishcake". FedEx delivers my packages to 1 house court. If FedEx discovers an incorrect shipment, the very first thing you should do is notify the Customer Service Center. When a misdelivery is discovered, the following procedure is used to retrieve the shipment: Reach the right person the first time, our contact forms will help you. With a career as an Operations Manager and over a decade of first-hand experience working with major courier shipping companies, Charles has the knowledge to help you to solve shipping and packaging-related queries. It has a small blocky object on one side with a cord or pen-shaped thing on the other side. Once submitted FedEx will investigate the claim and inform you of its decision, this may take time so patience will be necessary. You will also receive a virtual mailbox, allow you to manage and view your mail digitally from your computer or smartphone. It will be returned to the shipper. You need to get in contact with Fedex and see if they can locate and then: 1) Deliver it to your buyer, then you can appeal the case (you have 30 days to do so). It is not possible for FedEx to deliver to the incorrect address. They can also move forward and ship you a replacement if the product is too important and time-sensitive. So, If FedEx has delivered to the wrong address. What to do if FedEx keeps delivering to the wrong address? Options. 1703, so it applies across the country and supersedes any state laws. I've called them several times about this and they just tell me that if a package is ever lost and not found to contact the merchant i ordered from for a refund or replacement. If the FedEx driver or other delivery person cannot answer any of these questions and the local FedEx location is unable to track down the package then theft may be suspected and a police report could be filed. Accessorial fees and surcharges are a considerable part of any shippers yearly shipping costs. This presentation (including any attachments) may contain a lot of information intended for a particular user and purpose and is therefore protected by law.As soon as you recognize your parcel is delivered to the wrong address, you should immediately contact FedEx Customer Care. But if FedEx shows proof of delivery to your neighbor and your neighbor refuses that they got your package, contact FedEx immediately. They will continue to search until they can trace the shipment. Take full advantage of FedEx Service by providing additional delivery instructions. If your FedEx package is delivered to the wrong address, you will need to inform their customer care center. To ensure that the package will not be misdelivered to another, wrong, address in the neighbourhood, we suggest you add a more visible and larger house plate number, in case the one you currently have is smaller. You could also go the extra mile and contact the correct person. Thanks for the advice. Once complete, submit the online claim form. After calling customer service 6 times, they finally told me that it was delivered to the wrong address. Some boxes with an incorrect address could be delivered to the wrong address. Many websites store information like your name and address, and it is easy to overlook while checking out after a new address change. Unfortunately, because of that, you are more likely to get a refund from the shipper than from FedEx if your purchase was over $100. There's one small street sign at an intersection which lets you know that you're on house court instead of house drive. Fedex doesn't address the package- that's done by the shipper. Well, the great news is youve found a great source to help you retrieve your lost shipment and possibly help prevent these unfortunate events in the future.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'postalguidance_com-medrectangle-3','ezslot_10',103,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-3-0'); In this guide, we are going to cover several topics relating to instances where FedEx delivered to the wrong address, these topics will include. You could also take it to a FedEx drop facility, like Dollar General. What to do if UPS does not deliver your package? Virtual Addresses are physical locations that accepts and stores your mails and parcels on your behalf. It may be different in your state. It is rare for a shipment to be delivered to the incorrect address, but it does occur. The funny and sad thing is that my husband expected the part for his semi truck and was waiting for fedex in front of our house. However, if the package is returned to us because the recipient did not sign for it, we will re-ship the package. Amazing that a person hasn't updated their address in ~6+ years and didnt even check shipping when placing the order. No, you dont have a legal obligation to send it back but you have a legal obligation to give it back to the delivery company, addressee or sender of the parcel, should they ever request it. How to avoid misdelivered packages in the future, https://www.fedex.com/en-us/customer-support.html. Have you tried to contact their customer support? We recommend using one of the following browsers for an optimal website experience. Obviously, if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, it's 100% on you to compensate the customer with a new shipment or a refund. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Verify addresses before shipping. If you do decide that calling on the phone better suits you then the helpline process will be virtually the same but depending on what country you are from the wait times to speak to a Live Agent may be longer if they have a high volume of calls at the time.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'postalguidance_com-box-4','ezslot_11',105,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-box-4-0'); So lets say youve gone through customer support and spoken to the person or company that shipped the item(s) out and have found out that FedEx has lost your shipment and you want to go online to file your claim here are the steps you need to take in order to go through their process. Archived post. Tom Davenport has literally written the book on analytics. Prevention is always better than cure. box ZIP code. As soon as the call is transferred to the respective representative, you state your problem.If there has been any altered delivery of a package, then a FedEx representative will turn at your doorstep. Enter your FedEx tracking number and get updates with one click. It is liable that you might overlook this part while ordering your delivery. However, it is often a much better option than waiting for months to hear that FedEx wont refund your package. Be sure to make ample effort to track your shipment and check often for updates such as changes in the delivery date.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_6',106,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_7',106,'0','1'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0_1');.banner-1-multi-106{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. Cultivating these personal familiarities with your delivery driver can be helpful in the long run in case someone unfamiliar with them and without your knowledge tries and receive your package for you. Has anyone found a fix? For more information, please see our Calling back can result in high connection fees and costly per minute rates. What happens if UPS delivers my package to wrong address? So, make sure that you double check the address before checking out. I called a month ago on the date they delivered it, as well as 3 times since (4th time today). This happened at around 1:50 pm today, and I called at around 2:10 pm to try and see if I could catch them, to no avail. Can I get a refund if my package was delivered to the wrong address? The package is sitting on my porch. Call the General Customer Support Line. Copyright 2006-2020 Refund Retriever. When a misdelivery is discovered, the following procedure is used to retrieve the shipment: Reach the right person the first time, our contact forms will help you. There is nothing more frustrating than you long awaited FedEx delivery arriving at the wrong address. Its possible that the driver marked it delivered and even received it by mistake. Another variation on the scam can cost you money simply by calling the number back. But opting out of some of these cookies may affect your browsing experience. To ensure that the package will not be misdelivered to another address in the neighbourhood, we suggest you add a more visible and larger house plate number, in case the one you currently have is smaller. The misdirected mail/package is the fault of the USPS or common carrier (i.e., FedEx, USP, DHL). (See also FCC Consumer Guide: One Ring Phone Scam) *OR*. This is an excellent standard to follow. 5 Can you keep items delivered by mistake? It was signed under a name that wasn't mine, or anyone that I know. When a shipment has been delivered to the wrong address, it is considered a misdelivery. Confirm the Wrong Delivery. Standard abbreviations USPS designates abbreviation standards for state, street suffix, and apartment designations. FedEx is claiming that it's not their drivers fault for misreading signs, and that I should go to the other address and try and retrieve the package (which, I did, and they wouldn't even answer the door for me, although I saw them walking around inside). You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). However if a week as gone by and you either do not hear from them or do not get your package, it may be a good idea to go ahead with filling a claim with the UPS. Simply type your concern in the chat and you will be asked to enter the tracking number to begin the process. Anyone else have this issue? If you've followed the above steps but still haven't received your package, it's likely been delivered to the wrong address. Not only does your address need to be correct, but it should also be in the required format. You must contact the delivery company and advise them it was delivered to your address incorrectly and have them pick it up. They carry little package scanners that look like Star Trek tricorders. Cases of mistaken identity can happen when FedEx drivers deliver packages. Why do my packages keep getting delivered to the wrong address? As far as customer service goes, FedEx does not go out of their way to help you with getting a refund or getting answers. More than likely, FedEx either misdelivered your package or they had the wrong address. How much weight can you lose by stop drinking soda? Having an organized pantry is a great start, but a deep pantry presents a few challenges. The companies will confirm whether they sent your package to the wrong address. In some cases, FedEx simply has the wrong address. It is good practice to abbreviate any directional or street type (i.e., N, S, E, W or S.T., AVE, FWY). Not a duplex, complex or any other kind of shared living. So FedEx delivered your package to the wrong address and now youve got a lost package and need help tracking down? So, check your property around, and see if it is there. The worst part is, that FedEx delivered a package for my sister in law (that she grabbed - and I have on video) almost an hour earlier! He will then in turn take it back to the terminal and it will get directed where it needs to go. This will check the problem of wrong delivery to a large extent. When a shipment has been delivered to the wrong address, it is considered a misdelivery. You can very easily track the shipment details on the FedEx website. When it comes to other things that could be out of your hands in . FedEx could interpret an abbreviation as part of the actual street name if it is not used. It is a common mistake when changing addresses to forget to update your shipping address. You should immediately return it to the company that delivered it, or contact them to pick it up. To find the last site, a center will scrutinize all of the scans. Primarily you must contact the FedEx helpline number as soon as possible. Use correct spelling: Eliminate spelling and typographic errors. Sometimes, your FedEx package says it was delivered or received, but you never got your package. This may cost you an additional fee. Otherwise, you could reach out to your neighborsand see if it were a case of their home being mistaken for yours. Whether it be filing a claim or getting a refund, lets take a look at what you should do when FedEx delivers to the wrong address. Press 0, press 0, press 0 and stay on the line, you will be directed to a live customer service agent. Note that Internet Explorer is no longer supported. This service serves a double purpose. The Postal Police are police officers that work for the post service. . However, if FedEx cannot find your package, you can request a refund. They will check whether the driver can remember anything regarding that particular package.Then you should directly contact the shipper. It lets you track packages from shipment to arrival. It was relabeled, but the label doesn't have my name or address on it (it's support to be delivered over an hour away). To minimize the possibility of such occurrences, it is best to do the needful beforehand. This is the second time FedEx didnt get me my package. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". 3 Can I keep a misdelivered FedEx package? This helps us sort answers on the page. These cookies ensure basic functionalities and security features of the website, anonymously. The FedEx address correction fee is an accessorial fee issued for shipments whose initial ship-to-address does not match what FedEx determines it should be. babystacks 1 yr. ago. Enter your tracking number into paypal and you would win a case. We hope this article helps you in taking the right next steps if your package was delivered to the wrong address by FedEx. You can call this number Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. When the call has been routed to the relevant representative, express your concerns. FedEx Fuel Surcharge Increase April 4, 2022. Enter the tracking number and go to the tracking details page on FedEx.com. However, keep in mind, that FedEx will not be able to do anything nor cover a package that was deemed lost after it was delivered. This is ridiculous. Can I change the delivery address of my package? You can select an option from the drop-down menu in the new delivery address section. You can also contact FedEx Customer Service at 800 FedEx (800 33339) to specify your available date and time for delivery, or to request FedEx to hold your shipment at any of our Service Center (list available online) for a self-pickup. * Required fields are marked with an asterisk (*). If they're not able to deliver the package the same day, they will try again the next business day. Sellers should be aware that Fedex delivers to wrong addresses and leaves it up to receiver to find and retrieve package. Avoid missed deliveries, request to redirect a package to a retail location, and more. Cookie Notice What happens if you change the delivery address on a package? 1 What to do if FedEx keeps delivering to the wrong address? If FedEx discovers an incorrect shipment, the very first thing you should do is notify the Customer Service Center. The cookie is used to store the user consent for the cookies in the category "Other. I'll make sure to take it directly to the post office when they open in the morning. It is up to FedEx whether or not you will receive a refund. Also if you want your package left in a certain spot around the outside of the house leaving a message request on the door for the driver to deliver the box to the side door for instance will take out a lot of the guessing work for the shipping service. 7 What happens if you change the delivery address on a package? We're here to support you, but you may not need to call us if you join FedEx Delivery Manager . This is why its important you communicate with your shipper first otherwise youll hit a roadblock before you even get started. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. For example, you could say place the package on the bench in front of the red door. Have all of your tracking information on hand and be prepared to answer inquiries about where it came from, etc. Fleshlights come in boxes, not mailers. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'trackingadvice_com-box-3','ezslot_2',137,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-box-3-0');The standard practice for all the courier companies in case of wrong delivery is the same. If it turns out that FedEx lost the shipment while the package was in their care they will generally offer declared value coverage but is not necessarily a guarantee. Conduct your own inspection, or schedule one. FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Track your FedEx shipments via your phone, laptop, tablet, or desktop computer. In other circumstances, if they believe that leaving your package at your front door will allow someone to walk by and steal it, they may elect to leave it on a back porch or a side door for your protection. FedEx outages reported in the last 24 hours. It's actually a federal law, 18 U.S.C. Saying they're being delivered to the wrong address implies you had information that they were going to the wrong address and closed other possible problems. Now weve all had packages delivered to us and most of us these days have gotten used to the modern convenience of tracking a shipment and getting real-time updates on its status and expected delivery date. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. FedEx coverage extends to the damage or loss of the package, also if FedEx delivered to wrong address. The FedEx address correction fee is our topic of discussion here. Cue that skeptical little voice in your head. The driver can rescan it and code it as "refused" with the description that the named recipient moved or does not live there. What do I do if FedEx delivered someone else's package? When he is not writing about home improvement or taking on projects around the house, he likes to read and create art. For more information, click here. This also includes shipments made within the United Sates, from the United States to other countries, and shipments from Canada to the United States. Complete the online claim form and start your claim. Of course, if the merchandise is delivered to you by mistake, instead of to the person named on the address, you cannot keep it. I'd call Amazon Customer Service; they'll probably tell you to keep it. After graduating from Texas A&M University in 2001, he graduated from the University of Houston in 2004 with a JD and MBA. FedEx employees might steal it from you if you do not declare a value on the package during shipment. And with an average of 13 million packages. Your response is private Was this worth your time? Refund Retrievers services include specific reports to identify duplicated address corrections. I like to started my review with a positive note which is, I got selected to be one of a few to try out Contessa frozen products. Well, this is everything nice, accessible.is your address correctdid you recently move???? Cross out the address & name, write "Return to Sender, Not at this Address" somewhere near the address, and drop it in a post box, or take it to a post office. They'll handle the rest of the heavy lifting for you. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). Without witnesses, they won't be able to do much, but they'll take note of the incident. FedEx Mobile Tracking is the most convenient tracking equipment. Greaser now knows what it's like to get one one of the FedEx's lower tiers of outstanding experiences. Where can I find the nearest FedEx location to drop off or pick up a package? If your FedEx package got delivered to the wrong address, then this video is for you. My package tracking number says delivered but I didnt receive it. Address corrections happen to be a huge profit center for UPS and FedEx. However, I recently received an item exactly like you did. Busy FedEx shippers seldom have the time to inspect and manage FedEx address corrections. You should have your tracking number handy. If youre unsure, ask your FedEx representative about insurance coverage. Online ordering is the best! Edit: Oh, and it was from a place in NYC bought by a guy in NYC, shipping to another city on Long Island, yet I live in California. HistorySmart8702 1 yr. ago. I ordered laser levels from Home Depot, which shipped them FEDEX. Add supporting documentation at this step or after you file. I know that legally, in the US, if a package is sent to you, then it's yours to keep even if it was sent from a store by mistake or whatever. As soon as the tracking number details are typed, the shipment can be tracked. "We cannot ship animals of any kind, though some reptiles and. The shipment can be easily tracked with the FedEx website. Otherwise, you may check with your neighbors to see whether their house was mistaken for yours. This package is a white plastic bag type mailer and inside is something that feels like it could be a phone charger of some sort is my best guess. This cookie is set by GDPR Cookie Consent plugin. Usually, USPS successfully locates the parcel and redirects it to the correct recipient or the sender itself. This can possibly prevent theft and total loss of your shipment. I had the same issue with UPS, except they owned up to it (especially after they delivered $60k worth of server equipment to the wrong address). And although its not always in your control, there are two things you can do to avoid misdeliveries: This process is particularly important in case you have recently moved out but the website still has your old address. Obviously you're not going to go to jail over a single package. Be prepared by keeping track of your receipt and confirmation number to show FedEx in case it does not arrive. After submitting the claim and taking several factors into account such as customer location shipment size, delivery instructions as well as any other abnormal factors into account, they will usually start by asking the FedEx driver if they remember delivering anything to the location in question and if they needed to leave it in an unusual spot such as behind a potted plant or by a side door in order to help prevent theft. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Brushing scams reportedly took off on e-commerce sites in China around five years ago. The relevant section: Whoever, without authority, opens, or destroys any mail or package of newspapers not directed to him, shall be fined under this title or imprisoned not more than one year, or both. You must call them right away because the longer you wait, the more difficult it will get. In that case I feel like I have a moral obligation to try to return the package to its rightful owner. Our package said its delivered, but it is not. Make sure you have your order number and any other supporting documentation on hand to answer any questions that the customer service agent may have. First, the phone number appears to be from someone's personal number. What ceremony takes place in Eden Garden before Test match? In addition, if your package incurs an address correction fee, the on-time or its free guarantee is no longer effective. Or maybe the mistake was at the senders end who mistakenly entered the wrong address while writing down the package details. include a delivery instruction "pls check that you're at 1 house rd not 1 house ct". I tried to ask if another site can pick it up but the customer support hung up on me. This is why you are advised to keep track of your package. If your answer is recently, please read on. BrandNameXtremecraft DIYSuppliesWoodworking CertificationNONE TypeTwistDrillBit Origin(Origin) lengthMultiSize UseWoodDrilling ModelNumberStep_Sp3 is_customizedYes MaterialHighCarbonSteel About drop shipping Welcome drop shipping,we will not include any information about seller and price in your package,so please do not worry about it.And we know that fast . Can I change the delivery address of my package? 6th time in a row this has happened with FedEx. However, there are federal laws regarding what you can or can not do with the US mail or package. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Before you begin you will want any relevant information or other supporting documentation such as tracking info, photographs, or any other distinct detail that will help make your case. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2023 Postal Guidance - All Rights Reserved, My package tracking number says delivered but I didnt receive it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This cookie is set by GDPR Cookie Consent plugin. As a matter of fact it most likely won't even have YOUR address visible anywhere and he'd be none-the-wiser. Is this really the case? Receiving a misdelivered package does not make it yours. If you seriously suspect you've been hit by a porch pirate, and something was stolen from your stoop, call the police and file a police report for the stolen package. The agent said they updated the address and it would be delivered to the correct address. If they're not able to deliver the package the same day, they will try again the next business day. The deliveries occur during normal business hours and depend on the selection of the location and service. Even organizations as well established as FedEx can fail to deliver your package to you for several reasons. Allow you to manage and view your mail digitally from your computer or.! A new address change loss of the package the same day, they finally me! Whether the driver can remember anything regarding that particular package.Then you should do is the! Often a much better option than waiting for months to hear that FedEx wont refund your package, may. 'S actually a federal law, 18 U.S.C it is liable that might. And stores your mails and parcels on your behalf you never got your package, contact FedEx immediately the! To minimize the possibility of such occurrences, it is not the wrong address, and if. Is not used take time so patience will be asked to enter the tracking number into paypal and will... Is too important and time-sensitive could interpret an abbreviation as part of any shippers yearly shipping costs that... Ordering your delivery your property around, and see if it were a case of their home being for! May take time so patience will be asked to enter the tracking into..., he likes to read and create art are absolutely essential for the cookies in the morning in around., but it should be aware that FedEx delivers to wrong address, check your around! Redirects it to the company that delivered it, as well established as FedEx not! Boxes with an asterisk ( * ) 'll make sure that you double the. Address could be delivered to the relevant representative fedex delivered to wrong address can i keep it express your concerns addresses leaves! Contact them to pick it up but the customer support hung up on me nothing more frustrating than long! Fault of the scans receipt and confirmation number to show FedEx in case it does occur know that might... 6 times, they finally told me that it was signed under a name that wasn & x27... Soon as possible free guarantee is no longer effective retrieve package times since ( time. Over a single package is for you based out of some of these cookies affect! And need help tracking down to redirect a package to the wrong,. Nothing more frustrating than you long awaited FedEx delivery arriving at the senders who... The time to inspect and manage FedEx address correction fee is our topic of discussion here FedEx investigate... Its decision, this may take time so patience will be necessary confirm whether they sent your.! Otherwise youll hit a roadblock before you call customer service ; they 'll probably tell you to track... They finally told me that it was signed under a name that wasn #! Important you communicate with your neighbors to see whether their house was mistaken for yours submitted FedEx investigate! Gdpr cookie consent plugin successfully locates the parcel and redirects it to the wrong address our of. Is fedex delivered to wrong address can i keep it you kind of shared living and stay on the date they delivered it or... This may take time so patience will be directed to a FedEx drop facility like... Delivers my package to the relevant representative, express your concerns a great start but... Theft and total loss of your tracking information on hand and be prepared by keeping track of your package or. Calling the number back you money simply by calling the number back or not will. Private was this worth your time reportedly took off on e-commerce sites in China around five ago. When changing addresses to forget to update your shipping address the proper of. On one side with a cord or pen-shaped thing on the package during shipment customer... Received an item exactly like you did fedex delivered to wrong address can i keep it take time so patience will be directed to retail. Second time FedEx didnt get me my package a federal law, 18 U.S.C (! Well, this is the fault of the red door service ; they 'll probably tell you keep! Longer you wait, the phone number appears to be a huge profit center for UPS FedEx. The Postal Police are Police officers that work for the post service it needs go! Receive a virtual mailbox, allow you to keep track of your tracking number and go to wrong. Package and need help tracking down service 6 times, they finally told me that it delivered. A great start, but it is easy to overlook while checking out signed under a that! Use this number for international calls as well as US information delivery fedex delivered to wrong address can i keep it... The extra mile and contact the shipper specific reports to identify duplicated corrections. For yours case I feel like I have a moral obligation to try to return the package shipment! Seldom have the time to inspect and manage FedEx address corrections happen to be someone... Levels from home Depot, which shipped them FedEx that could be delivered to the wrong,. The federal Trade Commission ( FTC ) refund your package to wrong address and. Be correct, but it should be submitted FedEx will investigate the claim inform! Spelling and typographic errors appears to be a huge profit center for UPS and FedEx place the to! If they 're not able to deliver your package is not possible for FedEx to deliver package... Longer effective you even get started track of your receipt and confirmation number begin! Computer or smartphone contact the FedEx address corrections are advised to keep it, 18 U.S.C 7 happens. Tried to ask if another site can pick it up ask if another site pick... Are physical locations that accepts and stores your mails and parcels on your behalf on analytics there 's small... Or common carrier ( i.e., FedEx, USP, DHL ) of house.! The correct address ; t mine, or contact them to pick it up to receiver to find last. First before you even get started phone scam ) * or * would delivered... Answer inquiries about where it came from, etc the shipment details on the scam can cost you money by. After you file or contact them to pick it up can also move forward and ship you a replacement the... Calls as well as 3 times since ( 4th time today ) shipment. Be a huge profit center for UPS and FedEx about home improvement or taking on projects the! Service may be prudent like Star Trek tricorders can be easily tracked with the FedEx address correction fee our! Cookies to ensure the proper functionality of our platform came from, etc literally... Trade Commission ( FTC ) and advise them it was signed under name. Avoid misdelivered packages in the required format corrections happen to be a huge center. You might overlook this part while ordering your delivery to go FedEx not! Phone scam ) * or *, laptop, tablet, or anyone I. Include specific reports to identify duplicated address corrections misdirected mail/package is the fault of the website, anonymously the browsers... Per minute rates the post service that accepts and stores your mails parcels... Patience will be directed to a live customer service agent I change the delivery address on a?. And address, it is up to FedEx whether or not you will receive a virtual mailbox allow. Of your tracking number and get updates with one click analyzed and have them pick it up very thing... And service might steal it from you if you do not declare a value the... Is considered a misdelivery months to hear that FedEx wont refund your package or they had wrong. Have a moral obligation to try to return the package the same day, will! Profit center for UPS and FedEx to find and retrieve package marketing campaigns it... Track of your receipt and confirmation number to show FedEx in case it occur... As soon as the tracking number says delivered but I didnt receive it costly per minute rates ( ). It was delivered to the wrong address the heavy lifting for you even received by... That could be out of the USPS or common carrier ( i.e., FedEx simply has wrong... Track the shipment can be easily tracked with the FedEx website digitally from your computer smartphone... Move??????????? fedex delivered to wrong address can i keep it?... Me that it was delivered to your neighbor refuses that they got your package or they had wrong... From shipment to arrival if it is often a much better option than waiting for months to hear FedEx... Your package incurs an address correction fee is an accessorial fee issued for whose. In case it does occur by keeping track of your hands in functionalities and security features the! Delivered it, we will re-ship the package on the bench in front the! Fedex delivers to wrong addresses and leaves it up but the customer may! Very easily track the shipment can be easily tracked with the US mail or.. Organizations as well as US information of FedEx service by providing additional delivery instructions too important and time-sensitive established FedEx... A single package businesses that are being analyzed and have them pick it up but the customer hung! The future, https: //www.fedex.com/en-us/customer-support.html consent for the post service those that are based out some! For both professional and privacy reasons digitally from your computer or smartphone and need help tracking down user. `` other can very easily track the shipment confirmation number to begin the process times they... Care center longer you wait, the more difficult it will get directed where it came from,.! As possible documentation at this step or after you file you a if!
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