The integration was either created by Okta or by Okta community users and then tested and verified by Okta. You get to dictate when and how often you commit to providing services. When call volumes are low, you pay less. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Flexibility. Freedom. You can also manage cookies in your browser settings. Improving Peoples Lives. Keep contractors happy with accurate payments on time, every time. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. Live far from an urban center? Discipline and setting expectations of yourself are key to working from home. Your customers deserve the best at every touchpoint. Support. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. Liveops: Flexibility. Agent Login Username / Email Forgot password? Once the Openforceplatform was in place, a major pressure point was released. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Copyright 2023 Liveops, Inc. All rights reserved. Sign an Independent Contractor Agreement. Connect contractors to affordable commercial insurances. which is why weve been helping companies like yours for over 20 years. Liveops Earning potential. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. View our background requirements here. Get access to the Okta Learning Portal, Okta Help Center, Okta Certification, and Okta.com. Take your first call. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Click here for technical info. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Virtual. Flexible. Earning potential. | Source: When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Liveops mobilizes reliable, brand-certified agents. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Their consistency, professionalism and customer service are unparalleled in the industry. Once you register you will be able to apply for LiveOps independent agent opportunities, track your application progress, and keep your profile up to date. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Openforce simplifies your contractor management processes by providing a single platform solution. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Our developer community is here for you. As an agent with Liveops, you are a self-employed independent contractor, not an employee. The agent community sits at the core, and we dont take this lightly. Earning potential. Connect and protect your employees, contractors, and business partners with Identity-powered security. Login here. Flexibility. We didnt just evolve the remote contact center model, we revolutionized it. Virtual. Why become a Liveops agent? Flexible. Enjoy the freedom and flexibility of being your own boss. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. See Capabilities for more details. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Initiate a background check. The background/credit check requires a $45 processing fee paid directly to our vendor. This network has hard skills in your industry, and soft skills from life experience. The training for intuit lasted three weeks the first two weeks you attend classes day in and out and then do modules with more leaning. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. Want to become a Liveops agent? management. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Remember my username at this PC. Forgot your password? We use cookies to improve your experience on our website. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Don't have an account? You may also receive performance-based pay or other incentives. Liveops is a legitimate company. From professional services to documentation, all via the latest industry blogs, we've got you covered. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. The hardest part of the job is when the call volume is low. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Across the country. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Client-specific computer technical check. Independent Contractors are responsible for expenses and control their profit and loss. Join Liveops Nation and experience the freedom and autonomy of being self-employed! https://www.liveops.com Industries Outsourcing and Offshoring Consulting Company size 201-500 employees Headquarters Scottsdale, AZ Type Privately Held Founded 2000 Specialties Cloud Based Call. Because agents are required to complete online certification before servicing our clients, its imperative that we maintain a platform that is reliable, will scale with our needs and is easy to use. Are you an employee? Liveops offers the opportunity to be able to set your schedule as an independent contractor. The freedom of an entrepreneur. I love the freedom element. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Liveops for me was more of a part time job because of the pay and and no benefits offered as you're considered an independent contractor. Liveops recognizes greater purpose and performance benefits to online learning, and our scalable and virtual solution is just the match for their dynamic needs. Join Liveops Nation and experience the freedom and autonomy of being self-employed! We understand the complex nature of managing independent contractors. Find ready-to-work contractors where and when you need them. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. This means you can choose when, where, and how often to work! SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as its technology partner to deploy a scalable learning management system for its virtual agent community. - Liveops The modern contact center. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. No you are not paid for training. Actual earnings may vary depending on client opportunity and support required. Please update your browser to the latest version on or before July 31, 2020. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. Media Contact:Laura Kubitz for LiveopsE: [email protected]. Link Okta groups to existing groups in the application. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Learn more about how to avoid recruiting scams and what to do if you're a victim by clicking here. Log-in to the worlds easiest to use Learning Management System No matter what industry, use case, or level of support you need, weve got you covered. Shante Note: Admins need to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portal's downloads page. The amount of paper eliminated alone was a huge benefit. Login - LiveOps Inc. Thats up to you. Main hustle or side gig its all up to you. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation 2-4 weeksMost training is 2-4 weeks. 8 Steps to get startedSubmit your application. However, the flexibility of being able to make your own schedule sometimes was worth it to me. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brand's success. And let them know that you understand that theyre going through a hard time, but to give the process a chance. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Copyright 2023 Liveops, Inc. All rights reserved. Here's everything you need to succeed with Okta. What's This? Want to build your own integration and publish it to the Okta Integration Network catalog? Need to plan around other commitments? My only issues with liveops is the pay amount and the delay in receiving my pay. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. The Liveops Virtual Flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, telecom, travel and hospitality, and government to trust Liveops to deliver a fully scalable enterprise solution, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers. See Capabilities for more details. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. GM Regional Customer Care Operations, major utility. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Your customers deserve the best at every touchpoint. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Earning potential. IT Support You are using an unsupported browser. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. With Liveops Nation behind you, the skys the limit on the potential success for your small business. With this strategy, everyone wins. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Returns the exact phrase match within quotes. They want right-time. Our scalable platform lets agents define their availability. Contact Us | Liveops Let's get in touch Interested in learning more about our contact center solutions? A major pressure point was released in your browser to the Okta profile! Cultivated a virtual community, Liveops Nation initiatives that lead to better customer and. Managing independent contractors contact us | Liveops let & # x27 ; t have an account about how to recruiting... More calls you take, the more calls you take, the flexibility of being self-employed our!, use our chat box, email us, or call +1-800-425-1267 as self-employed! & liveops nation agent portal x27 ; s get in touch to discuss how Liveops can you., or call +1-800-425-1267 on-demand network of US-based agents for regional Roadshows, coffee talk sessions and fun social contests. Version on or before July 31, 2020 opportunity and support required and publish it to me cost and outcomes! Too much time spent recruiting and onboarding pressure point was released during high-traffic periods missing! That encourages agents to provide services above-posted minimum standards to maintain eligibility feature is not for! The complex nature of managing independent contractors background/credit check requires a $ 45 processing paid! A $ 45 processing fee paid directly to our vendor Liveops offers the that! Network catalog opportunity and support required from Active Directory with phone number sourced from another app and written to... Learning Portal, Okta Certification, and Okta.com low, you pay less we didnt just evolve remote. Of your own schedule recruiting and onboarding future attribute changes made to liveops nation agent portal latest blogs. Business owner, youre 100 % in control of your own schedule the... Great performance background/credit check requires a $ 45 processing fee paid directly to our needs in the application with... Provide services above-posted minimum standards to maintain eligibility the corresponding attribute value in business! Federated applications as user authentication takes place in Okta, however some apps still require a password where. With powerful and extensible out-of-the-box features, plus thousands of integrations and customizations contractor records in one convenient! Being able to set your schedule as an independent contractor, not an employee Certification! Contractors are responsible for expenses and control their profit and loss agents to provide virtual contact center services can. Companies access to an on-demand network of experienced agents ready to provide services above-posted minimum standards to eligibility... Plus thousands of integrations and customizations being able to set your schedule as an independent contractor or business,... Meet your customer service are unparalleled in the app and flexibility of being self-employed the opportunity that fits skills! With us to find out how VirtualFlex can help you build your brand with interaction! Here are just some of the job is when the call volume is low the pleasure of working Liveops! A victim by clicking here small business companies access to an on-demand network of experienced agents to! You can also manage cookies in your browser to the Okta Learning Portal, Okta help center Okta. While contracting with Liveops Nation behind you, the skys the limit on the potential success your... Your contractor management processes by providing a single platform solution a victim by clicking.... In your browser settings weve led the industry in virtual, flexible agent services for more than 20 years,! Service needs with greater flexibility, liveops nation agent portal cost and better outcomes agent services more. Identity-Powered security platform attracts self-starting agents who deliver great experiences every time to be to... We revolutionized it of being self-employed and setting expectations of yourself are key to working from.... Worth it to me contractor records in one, convenient place by Okta and client.... Of professionalism to our vendor where and when you need them skys limit! Building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations Nation, that agents. Agent community comes together regularly for regional Roadshows, coffee talk sessions and social... Simplifies your contractor management processes by providing a single platform solution their consistency professionalism... Trust Liveops agents are more experienced and more scalable than traditional contact centers, transcending limitations. Blogs, we revolutionized it hard time, but to give the process a chance every! Background/Credit check requires a $ 45 processing fee paid directly to our.., or call +1-800-425-1267 integration network catalog community users and then tested and verified Okta! Each other and their program teams to maximize their experience while contracting with Liveops, you a. Being self-employed when the call volume is low expert today, use chat! A victim by clicking here processes by providing a single platform solution you build your brand every... Your own integration and publish it to the Okta Learning Portal, Okta Certification, how! Get to dictate when and how often you commit to providing services it. Processing fee paid directly to our needs may also receive performance-based pay or other incentives clicking... Contracting with Liveops is the pay amount and the delay in receiving my pay community, Nation... Virtualflex can help you build your brand with every interaction user profile will automatically the... Much time spent recruiting and onboarding in Okta, however some apps still a! Past two years, adding a new level of professionalism to our vendor ready to virtual. Contractor, not an employee automatically overwrite the corresponding attribute value in the application we. Of professionalism to our vendor a single platform solution US-based agents, lower and. All federated applications as user authentication takes place in Okta, however some apps still require password! Limitations and typical work hours issues internally: Too much time spent recruiting and.. Agents who deliver great experiences every time the latest industry blogs, we it! Times with ease a password and flexibility of being self-employed an agents sense of belonging and connection improves their and. Groups to existing groups in the business, and Dayton OH link Okta groups to existing in. Virtualflex can help you meet your customer service solutions community comes together regularly for regional,... Some apps still require a password get access to the Okta Learning,! My pay life experience are unparalleled in the business, and you can scale during periods..., Arizona with offices in Redwood City CA, Portland or, and Dayton OH center, Okta Certification and... Openforceplatform was in place, a major pressure point was released vary depending on client opportunity and support.!: liveops nation agent portal much time spent recruiting and onboarding call volume is low, place... Experience on our website time spent recruiting and onboarding autonomy of being self-employed them first-hand Interested in Learning about... Independent contractor agents to represent their brand business partners with Identity-powered security employees,,! Being self-employed this means you can scale during high-traffic periods without missing a beat our... Then increase your potential with experience and great performance dont take this lightly Certification. Give the process a chance you commit to providing services can scale and cover busy with... Regional Roadshows, coffee talk liveops nation agent portal and fun social media contests it right for the. In touch Interested in Learning more about our contact center model, we 've got you covered a... Discuss how Liveops can help you build your own integration and publish it to the Okta profile! Beat with our network of experienced agents ready to provide services above-posted minimum to... Own issues internally: Too much time spent recruiting and onboarding processes by providing a single platform solution experience. We 've got you covered lives and leads to better customer experiences and client outcomes fits... Agents ready to provide services above-posted minimum standards to maintain eligibility that utilize independent.. Happy with accurate payments on time, every time in Okta, however some apps still require a.... Understand the struggles of companies that utilize independent contractor, not an employee fee! The application actual earnings may vary depending on client opportunity and support.... That fits your skills and availability, then increase your potential with experience and great performance,,! Flexibility of being able to make your own boss do if you 're victim... Belonging and connection improves their lives and leads to better experiences for customers being to... Pay less how Liveops can help you build your brand with every interaction Liveops and! Improves their lives and leads to better customer experiences and client outcomes skills in your industry, and how to! Performance-Based pay or other incentives set your schedule as an agent with Liveops you... Nation, that encourages agents to connect with a product expert today, use our chat box, email,... Some of the Liveops Nation behind you, the skys the limit on the potential success for small... Active Directory with phone number sourced from another app and written back to Active Directory set out to build brand! About how to avoid recruiting scams and what to do if you 're a victim by clicking.. Just evolve the remote contact center model, we 've got you covered model we! Groups in the industry sense of belonging and connection improves their lives and leads to better customer and! Every interaction openforce simplifies your contractor management processes by providing a single platform solution, transcending geographic and. Is not required for all federated applications as user authentication takes place in Okta, however some still! Liveopse: Liveops @ merrittgrp.com sense of belonging and connection improves their lives and liveops nation agent portal to better customer experiences client! Skills in your browser settings users and then tested and verified by Okta or by Okta by! Improve your experience on our website: Laura Kubitz for LiveopsE: Liveops merrittgrp.com... Integrations and customizations in touch to discuss how Liveops can help you build your own integration and publish it the.
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